Public Affairs Specialist

U.S. Department of Veterans Affairs; Dayton (OH); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

U.S. Department of Veterans Affairs in Dayton, OH, is seeking a Community Outreach Specialist to plan and execute outreach programs, marketing campaigns, and special events for the Dayton VA Medical Center.

The role coordinates regional and on-site outreach, engaging veterans, families, and community partners to promote programs and services. The position requires collaboration with VA leadership, tracking outcomes, and preparing briefings.

Qualifikationen

• Specialized experience for GS-9 or GS-11 as described in the job posting.
• Transcript required for degree substitutions where applicable.

Aufgaben

• Plan, coordinate, and execute community outreach programs, marketing campaigns, and events.
• Represent the organization at community events, meetings, conferences, and outreach activities.
• Establish and maintain partnerships with community organizations and stakeholders.
• Develop and distribute informational, educational, and marketing materials.

Kenntnisse

Community outreach

Marketing

Event coordination

Public engagement

Stakeholder engagement

Ausbildung

Master's degree or higher

Ph.D. or equivalent

2 years of progressively higher level graduate education

Tools

Microsoft Office

SharePoint

PowerPoint

Jobbeschreibung

Summary
This position is in the Community & Public Relations Service at the Dayton VA Medical Center (552) - Dayton - Ohio. The primary purpose of this position is to provide and coordinate community outreach - marketing - and special events for the Dayton VA Medical Center. The incumbent is instrumental in the coordination of regional and on-campus marketing efforts in support of local and regional outreach efforts.

Summary
This position is in the Community & Public Relations Service at the Dayton VA Medical Center (552) - Dayton - Ohio. The primary purpose of this position is to provide and coordinate community outreach - marketing - and special events for the Dayton VA Medical Center. The incumbent is instrumental in the coordination of regional and on-campus marketing efforts in support of local and regional outreach efforts.
Qualifications
To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/30/2026. You may qualify based on your experience and/or education as described below: GS-9:- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Works closely with VA leadership and subject matter experts to collect facts - policy - procedures - and evaluates for accuracy and timeliness of submissions. Develops and implements improvement processes when identified. Prepares briefing packages and slide presentations for guests. Develops tracking and distribution mechanism to optimize process efficiency and accountability. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. - if related. (TRANSCRIPT REQUIRED) OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. (TRANSCRIPT REQUIRED). GS-11:-* Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Communicates directly with the stakeholders including Veterans or family members as appropriate - to achieve timely and satisfactorily resolution of inquiries and accomplish service recovery. Coordinates - develops - monitors and tracks responses to suspense reports. Manages and maintains additional internal reporting processes as requested by the Executive Leadership Team. Archives Congressional correspondence in an accessible format and safeguards patient privacy throughout the process. Provides oversight of ensuring applicable meeting minutes are updated on the facility SharePoint sites. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. - if related. (TRANSCRIPT REQUIRED) Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-11. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. (TRANSCRIPT REQUIRED) For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Duties

• Duties include but is not limited to: Key Duties Plan - coordinate - and execute community outreach programs - marketing campaigns - special events - and public engagement activities
• Represent the organization at community events - meetings - conferences - and outreach activities to promote programs - services - benefits - and eligibility information
• Establish and maintain partnerships with community organizations - government agencies - Veteran groups - non-profit organizations - and other stakeholders
• Develop - create - and distribute informational - educational - promotional - and marketing materials - including brochures - fact sheets - presentations - news releases - and digital communications
• Conduct presentations - workshops - and informational briefings for diverse audiences to increase awareness and utilization of organizational programs and services
• Coordinate event logistics - including scheduling - staffing - budgets - procurement - supplies - equipment - facilities - and vendor support
• Serve as a liaison between the organization and internal and external stakeholders - responding to inquiries and facilitating communication regarding programs and services
• Collect - analyze - and report outreach - enrollment - marketing - and program-performance data to evaluate effectiveness and support organizational goals
• Prepare reports - after-action reviews - statistical summaries - and recommendations based on program outcomes and return-on-investment analyses
• Plan and manage multiple projects simultaneously while independently establishing priorities - meeting deadlines - and resolving operational issues
• Assess communication needs and develop outreach strategies to increase program awareness - participation - enrollment - and stakeholder engagement
• Maintain records - documentation - and tracking systems related to outreach activities - events - partnerships - and program results
• Collaborate with leadership - program offices - and community partners to develop and implement initiatives that support organizational objectives
• Evaluate the effectiveness of communication - outreach - and engagement efforts and recommend improvements to enhance program performance
• Perform related duties as assigned in support of community relations - public affairs - marketing - and outreach operations
• Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory - qualification - and performance requirements are met
• Selection at a lower grade level does not guarantee promotion to the full performance level
• Work Schedule: Monday-Friday 08:00 am - 04:30 with weekends and holidays for outreach events
• Compressed/Flexible: Not Available.
• Position Description/PD#: Community Outreach Specialist/PD92971O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized