PTCB-Certified Pharmacy Customer Care Specialist

Walgreens; Hendersonville (NC); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Hendersonville, NC is seeking a Customer Experience associate to greet customers, answer questions, and assist with products and services. The role involves fast, friendly checkout, basic cash handling, and helping maintain clean, well-merchandised aisles.

Prior retail experience is a plus and flexibility to work evenings and weekends is expected. The position offers opportunities to support pharmacy operations and contribute to a positive store environment through proactive service

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Retail experience preferred (6 months).

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Resolve customer questions and issues promptly and courteously.
• Handle cash register, process payments, refunds, exchanges, and rain checks as needed.
• Maintain store cleanliness and merchandise presentation; assist with inventory and pricing.
• Support pharmacy and store operations, including data entry and prescription-related tasks as appropriate.
• Provide excellent customer service in person, on the phone, and in the photo area as needed.

Skills

Customer service

Communication

Flexibility

Cash handling

Education

PTCB certification

Tools

POS system

Inventory management

Job description

Walgreens in Hendersonville, NC is seeking a Customer Experience associate to greet customers, answer questions, and assist with products and services. The role involves fast, friendly checkout, basic cash handling, and helping maintain clean, well-merchandised aisles.

Prior retail experience is a plus and flexibility to work evenings and weekends is expected. The position offers opportunities to support pharmacy operations and contribute to a positive store environment through proactive service