Pharmacy Customer Experience Specialist

Walgreens; Greeneville (TN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Greeneville, TN is seeking a retail team member to support pharmacy operations and provide customer-focused service. You will assist the pharmacist under supervision, process prescriptions, and handle front-end duties with accuracy.

The role emphasizes great customer experience, cash handling, inventory, and using store systems. Flexibility for evenings/weekends is preferred; prior Walgreens experience and PTCB certification are a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Provides customer service and assists customers with products and services, including greeting and offering assistance.
• Keeps counters and shelves clean and well merchandised; handles inventory and pricing updates as directed.
• Performs duties assigned by Pharmacy Manager and Staff Pharmacist, including entering patient data and assisting with prescription fulfillment.

Skills

Customer service

Math skills

Computer skills

Inventory control

Flexible schedule

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Greeneville, TN is seeking a retail team member to support pharmacy operations and provide customer-focused service. You will assist the pharmacist under supervision, process prescriptions, and handle front-end duties with accuracy.

The role emphasizes great customer experience, cash handling, inventory, and using store systems. Flexibility for evenings/weekends is preferred; prior Walgreens experience and PTCB certification are a plus.