PT Supervisor - Indianapolis, IN

TravisMathew; Keystone (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

TravisMathew is seeking a Store Supervisor to lead in-store sales and service excellence. You will promote a strong sales culture, coach associates, and drive profitability by building repeat client relationships and delivering knowledge on seasonal apparel.

In this role you will contribute to product merchandising, CRM activities, and store events to nurture loyalty and a premium shopping experience. Join a brand blending performance with lifestyle, offering opportunities to grow with the team.

Qualifications

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience.
• Participate in and assist with store events and CRM activities focused on rewarding repeat business.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination.
• Provide mentorship to part-time and seasonal client associates.

Responsibilities

• The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture to achieve or exceed sales, KPIs and profitability goals.
• Lead floor activities to meet sales targets and deliver outstanding customer service.
• Develop repeat customers and foster loyalty through personal engagement and follow-up.
• Maintain knowledge of seasonal apparel details, fits, fabrics and usage.
• Support merchandising and visual presentation to drive sales and a cohesive in-store experience.
• Coordinate store events and CRM initiatives to stimulate repeat business.
• Provide mentorship and guidance to junior client associates.

Skills

Sales excellence

Client relationship building

Product knowledge

Visual merchandising

CRM activities

Entrepreneurial mindset

Mentorship

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

If your experience is close to what we're looking for, Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity