PT - Spa Massage Therapist - Hilton Phoenix Resort at the Peak

Crescent Hotels & Resorts; Phoenix (AZ); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Team member discounts

Family discounts

Flexible schedules

401k match

Vacation pay

Holiday pay

Tuition reimbursement

Referral program

Lunch program

Excellent recognition programs

Job summary

The Hilton Phoenix Resort at the Peak is seeking a Part-Time Spa Massage Therapist to join our Tocasierra Spa Team. This role serves guests with a friendly, courteous, and professional approach, ensuring a high level of guest satisfaction.

Requirements include English communication, professional appearance, and a valid Local/State Certification or License. Must be a team player with flexible weekend/holiday hours and the appropriate benefits for both full-time and part-time staff.

Qualifications

• Must be able to communicate in English.
• Maintain a professional appearance and manner at all times.
• Identifies and resolves problems in a timely manner.
• Pitch in to help co-workers and be a team player.
• Establish and maintain effective working relationships with guests and colleagues.

Responsibilities

• Provide massage services to resort guests.
• Deliver friendly, courteous, and professional guest experiences.
• Uphold spa standards and contribute to service excellence.

Skills

English communication

Professional appearance

Team player

Problem solving

Guest interaction

Education

Local and/or State Certification or License

Job description

The Hilton Phoenix Resort at the Peak is looking for a PT - Spa Massage Therapist to join our amazing Tocasierra Spa Team!

Hours: including weekends and holidays

Summary of Benefits

• Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton
• Flexible Schedules
• Career Growth & DevelopmentInsurance Benefit Available for both Full Time and Part Time Team Members
• 401k Plan and Company Match Program
• Vacation Pay / Sick Pay - Full Time and Part Time Team Members
• Holiday Pay - Full Time Team Members
• Amazing Recognition Programs/Giving Back - Community Outreach
• Trip Reduction Program - Resort off a Main Bus Line
• Tuition Reimbursement
• $2.00 - Team Member Lunch Program
• $300 Referral Program

A Massage Therapist takes part in servicing our guests around our beautiful Resort. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. If you are outgoing and are looking for great benefits, please join our Amazing Team!

The Massage Therapist is responsible for upholding "value added" reputation by providing impeccable service to all of our Resort Spa Guests. Massage Therapist's are technically trained to a superior level and are exceptionally sensitive to guest needs treating all Resort Spa Guests as though they were a personal guest and acting as a spa role model, a team player and treats all fellow Team Members with dignity and respect and works to continuously to improve our spa system of service and quality. The Massage Therapist is expected to direct all service efforts towards guest satisfaction, the achievement/maintenance of company standards and profit maximization.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Can communicate well with guests. Identifies and resolves problems in a timely manner. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to establish and maintain effective working relationships with associates, customers and patrons.

Certifications Required:

Local and/or State Certification or License

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.