PT Service Manager

United Fashions of Texas, LLC; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Melrose seeks a Store Supervisor to lead a retail team in a fast-paced environment, ensuring customer service, stock display, and daily store operations meet company standards.

The role requires supervisory experience, strong communication, and the ability to coach staff. You will schedule shifts, supervise associates, and reinforce loss prevention, merchandising, safety protocols, and operating procedures to achieve sales goals.

Qualifications

• Minimum 3 months of supervisory experience in a similar retail environment.
• Or minimum 6 weeks of experience as sales/cashier at Melrose.
• Must be a minimum of 18 years old.
• If still in high school must be a senior.

Responsibilities

• Provide quality team service and maintain customer satisfaction.
• Keep store clean, organized, and in accordance with company standards.
• Coordinate staffing and supervise shift operations.
• Address loss prevention, merchandising, safety, and operating functions.

Skills

Store supervision

Team leadership

Communication

Organization

Job description

Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.Qualifications: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.