PT Sales Associate Cashier

Food Lion; Charleston (SC); On-site; USD 25,000 - 30,000; Part time

Job summary

A leading grocery store is seeking a part-time Sales Associate Cashier to provide exceptional service to customers. The role involves handling transactions, assisting with customer needs, and maintaining store standards. Ideal candidates will have strong communication skills and a willingness to learn. Join a team that values customer satisfaction and teamwork.

Qualifications

• Effective communication and customer service skills required.
• Ability to perform cashier duties and meet physical requirements.

Responsibilities

• Provide friendly service and assist customers during checkout.
• Maintain accurate cash control and follow company procedures.
• Ensure a clean and organized front end area.

Skills

Communication

Customer Service

Willingness to Learn

Education

High School Diploma

Job description

Join to apply for the PT Sales Associate Cashier role at Food Lion.

Address: USA-SC-Charleston-1291 Folly Road

Store Code: Store 01097 Front End (7218726)

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous, and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties and Responsibilities

• Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Unload customers’ groceries from cart to belt, grouping cold items together for ease of bagging.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the proper use of bags by type.
• Scan customers' orders and handle the payment transaction per standard practice.
• Avoid personal conversations with other associates when customers are present.
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
• Follow procedures for refunds and error correction.
• Maintain accurate cash control.
• Follow procedures and perform overrides as needed.
• Identify customers needing assistance and offer to take the customer’s order to their car.
• Maintain alertness and call for assistance when needed to service customers per service standards.
• Check prices quickly and accurately.
• Be courteous and helpful to other associates.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance per dress code.
• Retrieve shopping carts from the parking lot and cart corrals using the tether strap per standard practice.
• Ensure the work station and front end area of the store are neat and clean.
• Report any register malfunctions to the Customer Service Manager or MOD.
• Ensure the MVP savings center KIOSK is filled with paper and functioning properly.
• Adhere to all company guidelines, policies, and standard practices.
• Observe and correct unsafe conditions to prevent accidents.
• Notify QA of cleaning issues or maintenance needs on the front end.
• Successfully complete computer-based training (CBT) and training aid courses.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements for specific job functions.
• Ability to meet the physical requirements of the position with or without accommodations.

Physical Requirements

• Ability to use computers and communication systems required for the job.
• Perform repetitive hand and arm motions.
• Lift up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
• Pull or push up to 75 lbs. occasionally.
• Stand 100% of the time, with frequent short-distance walking.
• Handle substances related to cleaning, packaging, and food products.
• Use hands frequently to handle currency and operate equipment.
• Reach and grasp at various levels.
• Work in extreme temperatures for short periods.
• Have sufficient visual ability to check IDs and written documents.
• Move bottles and containers from the front end to the back room where applicable.