PT Sales Associate Cashier

Food Lion; Calhoun (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht engagierte Mitarbeiter, die eine freundliche und effiziente Kundenbetreuung bieten. In dieser Rolle sind Sie verantwortlich für die Unterstützung des Kundenservice-Managements und die Einhaltung der Unternehmensstandards. Sie werden die Möglichkeit haben, in einem dynamischen Umfeld zu arbeiten, das auf Teamarbeit und Kundenorientierung setzt. Wenn Sie gerne mit Menschen arbeiten und eine Leidenschaft für den Kundenservice haben, ist dies die perfekte Gelegenheit für Sie, Teil eines Unternehmens zu werden, das Wert auf frische und erschwingliche Einkaufserlebnisse legt.

Qualifications

• Hochschulabschluss oder gleichwertig bevorzugt.
• Effektive Kommunikations- und Kundenservicefähigkeiten.

Responsibilities

• Freundliche und schnelle Bedienung der Kunden.
• Kassieren von Bestellungen und Abwicklung von Zahlungen.
• Waren vom Einkaufswagen auf das Band entladen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Education

High School Diplom oder gleichwertig

Job description

Category/Area of Expertise:

Retail Operations

Job Requisition:

410172

Address:

USA-GA-Calhoun-1512 Red Bud Rd.

Store Code:

Store 02615 Front End (7235026)

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous, and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual, and maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

1. Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
2. Greet each customer and use his or her name whenever possible.
3. Unload customers' groceries from cart to belt, grouping cold items together for ease of bagging.
4. Check the bottom of every cart and under all baby seats for items before completing an order.
5. Follow correct bagging procedures for the proper use of bags by type.
6. Scan customers' orders and handle the payment transaction per standard practice.
7. Avoid personal conversations with other associates when customers are present.
8. Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
9. Follow procedures for refunds and error correction.
10. Maintain accurate cash control.
11. Follow procedures and perform overrides as necessary.
12. Identify customers needing assistance and offer to take their order to their car.
13. Maintain alertness and call for assistance when needed to meet service standards.
14. Check prices quickly and accurately.
15. Be courteous and helpful to other associates.
16. Wear the Food Lion uniform, including apron and name badge, with a neat and clean appearance, adhering to dress code.
17. Retrieve shopping carts from parking lot and cart corrals using the tether strap per standard practice.
18. Ensure the work station and front end area are neat and clean.
19. Report any register malfunctions to the Customer Service Manager or MOD.
20. Ensure the MVP savings center KIOSK is filled with paper and functioning properly.
21. Adhere to all company policies and standard practices.
22. Observe and correct unsafe conditions to prevent accidents.
23. Notify QA of cleaning issues or maintenance needs.
24. Complete computer-based training and courses as required.
25. Perform all other duties as assigned.

QUALIFICATIONS

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements.
• Ability to perform technical cashier and service center duties.
• Must meet minimum age requirements for specific job functions.
• Able to meet physical requirements of the position, with or without accommodations.

PHYSICAL REQUIREMENTS

• Ability to use computers and communication systems required for the job.
• Perform repetitive hand and arm motions.
• Bend and lift up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
• Pull or push up to 75 lbs. on occasion.
• Stand 100% of the time, with frequent short-distance walking.
• Handle substances related to cleaning, packaging, produce, and household items.
• Use hands frequently to handle currency and operate equipment.
• Reach and grasp at various levels.
• Work in extreme temperatures for short periods.
• Sufficient visual ability to check IDs and documents.
• Move bottles and containers as applicable.

Food Lion is an equal employment opportunity employer, providing fair employment opportunities regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.