PT Sales Associate - Burlington

Marc Jacobs; Burlington (MA); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Paid holidays

Medical and dental insurance

Discounts on MJ products

Job summary

Marc Jacobs in Burlington, Massachusetts, is looking for a Sales Associate to enhance the client experience and drive sales at our store. The ideal candidate should have at least one year of retail or sales experience, demonstrating excellent communication skills and a customer-first attitude. Responsibilities include achieving sales targets, building client relationships, and ensuring the store remains inviting and organized.

The compensation for this position ranges from $17 to $18 per hour, dependent on skills and experience, plus a comprehensive benefits package.

Qualifications

• 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Demonstrated verbal and written communication skills.
• Must have flexibility to work a retail schedule including evenings, weekends, and holidays.

Responsibilities

• Achieve or exceed individual and store sales KPI.
• Ensure the store is guest ready and welcoming.
• Build expertise in styling and product knowledge.

Skills

Customer service

Sales generation

Communication skills

Organizational skills

Collaboration

Tools

POS systems

Microsoft Office Suite

Job description

Overview

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Burlington location in Burlington, Massachusetts. As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Qualifications

• 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
• Experience in generating sales, building, and developing client relations
• Demonstrated verbal and written communication skills
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
• Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Must have flexibility to work a retail schedule including evenings, weekends and holidays

Salary & Benefits

The compensation for this position ranges from $17 - $18 (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.