PT Sales Associate

Lovesac; Palo Alto (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a dynamic and innovative furniture company that is dedicated to sustainability and customer satisfaction. As a Sales Associate, you'll create an engaging in-store experience, helping customers find the perfect products for their homes. With a focus on building relationships and providing exceptional service, you'll play a key role in achieving sales goals while promoting a culture of positivity and collaboration. This is a fantastic opportunity to be part of a team that values ambition and strives to make a positive impact in the community.

Benefits

Flexible hours

Paid Time Off

401K matching

Health plan discounts

Employee discounts

Pet insurance

Wellness tools

Qualifications

• Must be 18 years or older with a High School Diploma.
• At least 1 year in retail or customer service experience required.

Responsibilities

• Engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and provide attentive service.
• Maintain a welcoming store environment and oversee operations.

Skills

Customer Service

Sales Techniques

Communication Skills

Technology Use

Education

High School Diploma or equivalent

Tools

CRM Systems

Job description

Job Details

Job Location: Stanford Shopping Center - Palo Alto, CA

Position Type: Part Time

Education Level: High School

Salary Range: $20.02 - $22.00 Hourly

Travel Percentage: Up to 50%

Job Shift: Any

Job Category: Sales

Description

About Lovesac:

We are a young-at-heart, fast-growing furniture company dedicated to helping people fill their homes with Total Comfort. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered right to your door, allowing our customers to live the life they want.

Our "Designed for Life" mission started with Sacs, a seat better than your classic beanbag, made with repurposed Durafoam to reduce environmental impact while providing cloud-like comfort. We expanded our sustainable furniture line with Sactionals, a customizable modular sectional that can be endlessly rearranged. Our goal remains to create truly adaptable, comfortable furniture that lasts a lifetime.

About our Culture:

At Lovesac, we strive to be an employer of choice by fostering a culture that encourages big thinking and dreaming. We call this Top Ambition. We aim to excel in our industry and make a positive impact on the world. Driven by love, we promote love and happiness in all aspects of our work, seeking success and positive impact on everyone our business touches.

About the Role:

As a Lovesac Sales Associate, you will create a welcoming and engaging in-store experience, helping customers design products that fit their style and space. If you are passionate about sustainability, love building relationships, and are dedicated to making every customer experience extraordinary, join our Lovesac Retail Team!

What You’ll Do:

• Engage with customers using our Lovesac selling techniques.
• Achieve personal sales goals and KPIs.
• Provide attentive service and build customer loyalty.
• Demonstrate product knowledge, assist, and educate customers.
• Guide customers from interest to purchase, managing quotes, closing sales, and maintaining relationships.
• Conduct customer outreach using company tools and communication methods.
• Identify and resolve customer issues promptly for a positive shopping experience.
• Maintain a welcoming, visually appealing store following merchandising standards.
• Oversee store operations including opening/closing, inventory, exchanges, marketing, and promotions, ensuring standards are met.
• Use company tools, sales data, and reports to prioritize tasks and support operations.
• Follow policies and procedures to ensure standards, minimize risks, and maintain safety.
• Meet or exceed sales goals and KPIs.
• Perform other duties as assigned.

Our Lovesac Values:

• Core Values: Top Ambition, Willing to Sweep Floors, Grit
• Table-Stake Values: Positive, Passionate, Collaborative, Flexible, Self-Starting, Self-Aware, Candid, Empathetic, Inclusive, Insatiable Learners

Our Lovesac Core Competencies:

• Builds Customer Centricity
• Drives Remarkable Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self-Awareness

Qualifications

Requirements:

• 18 years or older
• High School Diploma or equivalent
• At least 1 year in retail or customer service
• Flexible hours including evenings, weekends, holidays
• Effective use of technology for sales and support, including CRM systems
• Support omni-channel customer experience, assisting in-store, remote, and third-party locations
• Ability to travel locally as required
• Excellent judgment, integrity, trustworthiness, and communication skills
• Ability to move objects up to 75 pounds and perform physical activities like bending, reaching, and climbing

Benefits:

• Competitive hourly wage & sales incentives
• Flexible hours and remote shifts
• Paid Time Off & Holidays
• 401K matching
• Health plan discounts
• Employee Assistance & Wellness tools
• Employee discounts, pet insurance

Associates eligible for up to 26 hours of paid time off annually. Overtime and holiday pay at 1.5x rate. Benefits outlined per policies. Pay varies by location, experience, and skills.

Lovesac is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, or other protected characteristics. We provide reasonable accommodations during the application process. Contact us at: [e-mail].

Visit www.lovesac/careers.com or stop by your local store: Store Locator.

Note: For non-New York City applicants, employment offers are contingent upon background checks including verification of education, employment, references, criminal, and motor vehicle records where applicable.