PT Sales Associate

Lovesac; Kansas City (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

An innovative furniture company is seeking a passionate Sales Associate to create a welcoming in-store experience. This role involves engaging with customers, achieving sales goals, and providing exceptional service. If you love building relationships and are dedicated to enhancing customer experiences, this is the perfect opportunity for you. Join a dynamic team that prioritizes comfort and sustainability in its products, and enjoy the chance to work in a fast-paced, rewarding environment. Your contributions will help customers find the perfect solutions for their homes, making a lasting impact on their lives.

Benefits

Competitive hourly wage

Flexible Hours

Paid Time Off

401K Matching Contribution

Health Plan Discount

Employee Assistance Program

Financial Wellness Tools

Associate Discounts

Pet Insurance

Qualifications

• Minimum of 1 year of experience in retail or customer service.
• Must be 18 years or older with a high school diploma.

Responsibilities

• Engage customers using sales techniques and achieve sales goals.
• Provide attentive service and build customer loyalty.
• Maintain store operations and follow visual merchandising standards.

Skills

Customer Service

Sales Techniques

Product Knowledge

Technology Utilization

Conflict Management

Education

High School Diploma or equivalent

Tools

CRM Systems

Job description

Job Details Job Location: Country Club Plaza - Kansas City, MO Position Type: Part Time Education Level: High School Salary Range: $15.13 - $15.75 Commission Travel Percentage: Up to 50% Job Shift: Any Job Category: Sales Description

About Lovesac:

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door-able, allowing our customers to live the life they want to live.

About the Role:

As a Lovesac Sales Associate, you will use your top ambition to create a welcoming and engaging in-store experience and help our customers design our products to fit their style and space! If you are passionate about sustainability and products that are designed to evolve with you, love to build relationships and are dedicated to making every customer experience extraordinary – join our Lovesac Retail Team!

What You’ll Do:

• Actively engage with customers using our Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company provided tools and communication methods.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including but not limited to; opening & closing the store, inventory, exchanges, marketing, promotions and ensure they are followed to company standards.
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

Requirements:

• 18 years of age or older.
• High-School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours including evenings, weekends and holidays.
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.
• Support Lovesac's omni-channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts.
• Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property. Effective communication skills and ability to manage conflict in a reasonable, non-confrontational manner.
• Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor. This position routinely requires the following actions; bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, climbing.

Our Benefits:

• Competitive hourly wage & Sales Incentive Programs
• Flexible Hours and remote shifts
• Paid Time Off & Holiday Pay
• 401K Matching Contribution
• Health Plan Discount
• Employee Assistance Program
• Financial Wellness Tools
• Associate Discounts
• Pet Insurance

Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work week. In addition, they will be eligible to receive 1 1/2 times their regular rate for any hours worked on company recognized holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.

Lovesac's is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender-related identity, gender nonconformity, or status as a transgender or transsexual individual), pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.