PT Retail Associate - Amazing Customer Experience

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); North Charleston (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

Palmetto Goodwill in North Charleston is seeking a part-time Retail Team Member I to deliver outstanding service at the register and during donation processing. You will help customers, greet donors, and support store operations daily.

You will uphold our I-CARE values and maintain a clean, welcoming sales floor while accurately handling merchandise and donations. Training and growth are encouraged within a diverse, inclusive team.

Responsibilities

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
• Enthusiastically receives donations from donors utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)
• Sorts, prices, and stocks hardline donations for sale according to established expectations.
• Sorts, tags, and stocks softline donations for sale according to established expectations.
• Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact.
• Accurately records donations, production of merchandise and specified tasks.
• Meets established production goals corresponding to role in retail location.
• Maintains clean work environment.
• Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.
• Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains the same to meet CARF, Department of Labor, and other regulatory standards.
• Maintains safety standards in the store and reports any exceptions to store management.
• Performs other job-related duties as assigned by a member of store management.

Job description

Palmetto Goodwill in North Charleston is seeking a part-time Retail Team Member I to deliver outstanding service at the register and during donation processing. You will help customers, greet donors, and support store operations daily.

You will uphold our I-CARE values and maintain a clean, welcoming sales floor while accurately handling merchandise and donations. Training and growth are encouraged within a diverse, inclusive team.