PT Residential Supervisor

Northeast Treatment Centers; Philadelphia (Philadelphia County); On-site; USD 22,000 - 33,000; Part time

Job summary

Northeast Treatment Centers is seeking a Part Time Shift Supervisor to oversee weekend coverage for a residential youth program in Philadelphia. You will supervise Youth Mentors, schedule staff, and ensure compliance with program policies and regulations.

This role requires a bachelor's degree in a human services field, relevant experience with youth, and availability for weekends, holidays, and emergencies. A valid Driver’s License is also required.

Qualifications

• Bachelor's degree in a human services related field is required.
• At least 1 year of full-time residential experience or 3 years with youth in delinquent settings.
• Prior management experience is required.
• Knowledge of Philadelphia delinquent and dependent youth is preferred.
• Valid Driver's License is required.
• Must be available for weekends, holidays, and extra shifts as needed.

Responsibilities

• Supervise Youth Mentors and ensure program adherence.
• Plan, coordinate and schedule work for assigned staff.
• Ensure adequate coverage and communicate coverage issues.
• Monitor youth behavior and ensure safety per policies.
• Communicate with shifts, supervisors, and program leadership.
• Coordinate with referral sources and reporting requirements.

Skills

Management experience

Staff scheduling

Communication

Driver's license

Education

Bachelor's degree in Human Services related field

Job description

The Part Time Shift Supervisor is primarily responsible for mandatory weekend coverage of the program as well as occasional weekday, holiday and emergency program coverage as needed. While on-duty, the shift supervisor will ensure that all Youth Mentors are working within program framework. The supervisor will be responsible for scheduling and ensuring adequate coverage of the program when there are staffing challenges on any shift covering and should address any foreseen staffing challenges for the following shift if made aware prior.

WORK ENVIRONMENT: Licensed under the Chapter 3800 regulations residential environment working with delinquent offenders with an average age range of 13-17.

WORKING HOURS: Minimum of 16-20 hours per week. Hours will be primarily weekend hours but can vary based on program need.

• Ensures program maintains and meets the requirements of being CBDS
• Provides direction and support for Youth Mentors s in implementing their function and purpose.
• Monitor daily operation of program to ensure compliance with State and Local regulations, goals, and objectives.
• Plan, coordinate and schedule the work of assigned staff.
• Ensure all coverage issues are adequately managed and communicated.
• Accountable for the supervision, care and safety of youth placed through the strict adherence to established policies, procedures, and orders in the performance of duties.
• Monitors youth behavior and maintains awareness of residents’ emotional and physical needs.
• Maintains group control and watches for signs of withdrawal, disturbances, AWOL plans, problems, and issues. Controls noise levels, behavior and diffuses potentially escalating situations.
• Communicates effectively with other shifts, supervisors, youth mentors, youth coordinator, Operations Manager and Program Director.
• Effectively plans for and arranges for resident’s program involvement.
• Communicate and coordinate with referral sources including DHS, CUA, the PJJSC, Family Court, Juvenile Probation Dept., District Attorney’s Office, and Public Defender’s Office.
• Report to the site to ensure all processes are followed regarding emergency coverage, resident emergency, or environmental emergency.

Qualifications

• Must have a bachelor’s degree in a Human Services related field of study.
• At least 1 year of fulltime residential experience or at least 3 years of experience working with children, youth, and families in a dependent of delinquent capacity.
• Prior management experience.
• Must have working knowledge of the Philadelphia delinquent and dependent youth populations and/or understanding of working with children and youth with complex behavioral challenges.
• Valid Driver’s License.
• Must be available to work weekends, holidays and cover additional shifts as needed and be scheduled.