PT Ramp Service Agent GUF

Trego-Dugan Aviation Inc; Gulf Shores (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Trego-Dugan Aviation Inc is hiring for the Ramp Service Agent position at Gulf Shores International Airport. This role involves handling and transporting customer luggage, operating ground service equipment, and ensuring safe ramp operations.

The ideal candidate needs to have open availability, be physically capable of handling heavy baggage, and possess basic computer skills. Experience is not necessary, as training will be provided.

Qualifications

• Must be at least 18 years old.
• Must pass a ten-year background check and pre-employment drug test.
• Read and write English.

Responsibilities

• Handle customer luggage, including loading and unloading baggage.
• Marshal in and push back aircraft.
• Operate ground service equipment.
• Assist customers with special needs.

Skills

Open Availability

Communication skills

Attention to detail

Physical dexterity

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

Must have Open Availability

Trego Dugan Aviation is hiring at GUF, Gulf Shores International Airport.

General Purpose Of Job

The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircrafts, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

Essential Duties And Responsibilities

• Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
• Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area.
• Load and unload baggage, luggage, and comail.
• Operate ground equipment, including tugs and belt loaders.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Perform aircraft interior cleaning.
• Responsible for aircraft security searches and commissary security searches.
• Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
• Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
• Able to communicate using a two‑way radio.
• Complete all required training.
• Only complete tasks for which you are fully trained.
• Report any safety hazard or incident immediately.

Competency/Behavioral Requirements

• Be pleasant with others on the job and display a good‑natured, cooperative attitude.
• Be reliable, responsible, and dependable, and fulfill obligations.
• Attention to detail.
• Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations.
• Accept criticism and deal calmly and effectively with high stress situations, be open to change (positive or negative) and to considerable variety in the workplace.
• Willingness to take on responsibilities and challenges.
• Be sensitive to others' needs and feelings and be understanding and helpful on the job.
• Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done.

Physical Demands

Must be able to work in a high‑pressure environment. Must be able to carry a 70‑pound suitcase from the floor to 18 inches and carry a 70‑pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment

Airport environment: indoors and outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Other Requirements And Qualifications

• Education: High School diploma or equivalent.
• Experience: No experience necessary, will train.
• Knowledge: Basic computer skills.
• Must be at least 18 years old.
• Must have a valid driver’s license.
• Must pass a ten (10) year background check and pre‑employment drug test.
• Must have authorization to work in the U.S. as defined in the Immigration Act of 1986.
• Attend and successfully complete the required training.
• Read and write English.

Schedule Flexibility

Must be able to work a flexible schedule, including nights, weekends and holidays.