PT - PM server - New Concept Restaurant - Hilton Tampa Downtown

Hilton Worldwide, Inc.; Tampa (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Join Hilton Worldwide as a Server where you'll deliver exceptional guest service at the Che Vita restaurant. Ideal candidates have 2-3 years of experience in upscale dining, possess great customer engagement skills, and ensure memorable dining experiences for guests.

Qualifications

• 2-3 years of experience as a server in an upscale restaurant, ideally Italian.
• Strong understanding of beverage programs and wine menus.

Responsibilities

• Serve food and/or beverages to guests with outstanding service.
• Respond to guest requests in a timely and friendly manner.
• Ensure knowledge of menu and restaurant promotions.

Skills

Customer Focus

Adaptability

Dependability

Job description

A PM Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

What are we looking for?

We are seeking a professional server who is excited to be part of the Che Vita opening team. The ideal candidate is positive, outgoing, and driven, with a “make it happen” attitude.

Candidates should have 2–3 years of experience as a server in an upscale restaurant, ideally Italian, as well as prior experience as a host or busser. A strong understanding of beverage programs and wine menus is essential, along with the ability to engage with guests in a way that is both fun and professional—helping to create memorable Che Vita Experiences.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!