PT Parking Attendant- Carpenter Hotel

Bunkhouse; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Free room nights

Discounted rates

Paid time off

Headspace wellbeing

Retail discounts

Job summary

Carpenter Hotel in Austin, TX is seeking a friendly Parking Attendant to manage a 52-space outdoor parking lot and welcome guests. This role is not a valet position and requires standing and working outside in all weather. You’ll help guests, coordinate with the Front Desk, and ensure smooth parking flow between hotel guests and restaurant patrons.

Ideal candidates have strong communication, customer service skills, and the ability to stay organized during busy periods. Tips are allowed.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals
• Strong customer service skills and a positive attitude
• Excellent communication skills and ability to work closely with Front Desk staff
• Comfortable using mobile devices and communication tools provided by the hotel
• Ability to make quick decisions and stay organized during busy periods
• Dependable, punctual, and able to work independently
• Comfortable working outdoors for extended periods
• Able to walk, stand, lift, and move throughout the property for the entirety of an 8-hour shift
• Ability to stand and walk for prolonged periods
• Ability to work outdoors in varying weather conditions

Responsibilities

• Monitor and manage availability within our 52-space parking lot
• Direct vehicles and assist guests with parking questions
• Coordinate parking inventory between hotel guests and restaurant patrons
• Conduct regular audits of the parking lot to ensure proper use and occupancy
• Communicate in real time with Front Desk assisting guests register
• Deliver exceptional customer service and represent the hotel in a friendly, professional manner
• Occasionally assist guests with luggage and escorting belongings to guest rooms
• Report maintenance, safety, or operational concerns affecting the parking lot
• Help maintain an organized, safe, and welcoming environment for all visitors

Skills

Customer service

Communication

Conflict resolution

Decision making

Punctuality

Independence

Outdoor work

Friendliness

Job description

Organization- Carpenter Hotel

Summary

The Opportunity

The Carpenter Hotel is looking for a friendly, dependable Parking Attendant to help manage our 52-space parking lot and create a welcoming arrival experience for our guests. This is not a valet position. Our parking operation is managed directly by the hotel, and the Parking Attendant is responsible for monitoring lot availability, assisting guests, and ensuring parking flows smoothly between overnight hotel guests and restaurant visitors. Tips are permitted and may be accepted from guests. This role is completely outdoors and requires standing, walking, and working outside for the duration of the shift in a variety of weather conditions. The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, they must develop and maintain the company’s culture, values and reputation in the public eye.

Who We Are

Opened in fall 2018, this South Austin hotel is one with its lush surroundings. Carpenter Hotel features a pool with a community deck and Q Hut pavilion. Each of its 93 rooms comes with a terrace. Take in the scenery with fare from our all-day Coffee Bar or enjoy a meal on the patio or in the dining rooms of our restaurant, Carpenters Hall. The hotel is nestled in an old pecan grove on the edge of Zilker Park in South Austin. It’s an easy walk to Lady Bird Lake, downtown, and central to everything worth doing.

We’re Proud to Offer Exceptional Benefits, which Include

• Medical, Dental, Vision, 401K with company match
• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!

Key Responsibilities

• Monitor and manage availability within our 52-space parking lot
• Direct vehicles and assist guests with parking questions
• Coordinate parking inventory between hotel guests and restaurant patrons
• Conduct regular audits of the parking lot to ensure proper use and occupancy
• Communicate in real time with Front Desk assisting guests register
• Deliver exceptional customer service and represent the hotel in a friendly, professional manner
• Occasionally assist guests with luggage and escorting belongings to guest rooms
• Report maintenance, safety, or operational concerns affecting the parking lot
• Help maintain an organized, safe, and welcoming environment for all visitors

Qualifications

• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals
• Strong customer service skills and a positive attitude
• Excellent communication skills and ability to work closely with Front Desk staff
• Comfortable using mobile devices and communication tools provided by the hotel
• Ability to make quick decisions and stay organized during busy periods
• Dependable, punctual, and able to work independently
• Comfortable working outdoors for extended periods
• Able to walk, stand, lift, and move throughout the property for the entirety of an 8-hour shift
• Ability to stand and walk for prolonged periods
• Ability to work outdoors in varying weather conditions