PT Package Center Supervisor

UOH UPS Inc (Ohio); Mount Olive (NJ); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental coverage

Vision coverage

401(k) retirement program

Vacation

Job summary

UPS is seeking a supervisor-level professional in New Jersey to oversee daily dispatch planning and coordinate flexible schedules across the operation. You will act as a lead in analyzing dispatch data, resolving service issues, and guiding teams to meet service commitments.

The role emphasizes strong customer service, operational coordination, and adherence to UPS standards. This permanent position offers competitive benefits and opportunities for growth within a Fortune Global 500 organization.

Responsibilities

• Supervisor trained to perform multiple operational roles for flexible scheduling.
• Analyzes and plans center dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events).
• Analyzes previous dispatch results to maximize service performance, streamline routes, and coordinate internal/external customer satisfaction.

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Responsibilities

• This supervisor has been trained and certified to perform multiple operational roles to accommodate alternative schedules and increase operational flexibility.
• This positions is responsible for analyzing and planning their center’s daily package dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.).
• He/She analyzes previous dispatch results to maximize service performance, to streamline routes and can coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met.
• This position provides customer service support (e.g, answering messages, concerns, call tags, destination follow ups, etc.).
• He/She facilitates the smooth execution of operational procedures and management of systems.

Employee Type: Permanent

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range

Pay Range: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.25/hr to $42.65/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

Benefits

• Medical/prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation
• Paid Holidays and Personal time
• Paid Sick and Family and Medical Leave time as required by law
• Discounted Employee Stock Purchase Program

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.