PT OT Therapy Aid

Trinity Health PACE; Pensacola (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Trinity Health PACE in Pensacola, FL seeks a Therapy Aide to support rehabilitation services for older adults. The role assists licensed therapists, maintains treatment areas, and helps ensure a positive experience for participants and caregivers.

The position focuses on non-clinical support, therapy preparation, equipment handling, and clerical tasks to keep the therapy department running smoothly. Strong communication and organization are essential to succeed in a fast-paced setting.

Qualifications

• High School Diploma or equivalent required.
• Experience with frail, elderly populations preferred; training provided.
• Bilingual English/Spanish skills preferred.
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment.

Responsibilities

• Support physical and occupational therapy staff with non-clinical activities and departmental operations.
• Assist participants with established exercise programs, hydrotherapy preparation, and superficial heat/cold treatments under therapist direction.
• Help participants safely adjust equipment and get on and off therapy devices as needed.
• Maintain treatment spaces by cleaning equipment, changing linens, stocking supplies, and keeping areas organized.
• Monitor equipment and supply inventory, identify maintenance needs, and communicate ordering requirements to management.
• Observe and report participant concerns, precautions, or changes in status to supervising therapists.
• Collaborate with participants, families, and interdisciplinary teams to support excellent customer service and satisfaction.
• Perform general clerical and administrative duties, including filing, copying, distributing documents, and supporting departmental workflows.
• Participate in required training and maintain compliance with organizational policies, safety standards, and regulatory requirements.

Skills

Communication

Organization

Customer service

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Basic computer systems

Job description

Employment Type: Full time

Shift: Day Shift

Description: Support rehabilitation services that help older adults maintain independence, mobility, and quality of life.

The Therapy Aide provides administrative, operational, and participant support for the therapy department. Working under the direction of licensed therapists, this role assists with therapy-related activities, maintains treatment areas and equipment, and helps ensure a positive experience for participants and caregivers.

Key Responsibilities

• Support physical and occupational therapy staff with non-clinical activities and departmental operations.
• Assist participants with established exercise programs, functional activities, hydrotherapy preparation, and superficial heat/cold treatments under therapist direction.
• Help participants safely adjust equipment and get on and off therapy devices as needed.
• Maintain treatment spaces by cleaning equipment, changing linens, stocking supplies, and ensuring therapy areas are organized and ready for use.
• Monitor equipment and supply inventory, identify maintenance needs, and communicate ordering requirements to management.
• Observe and report participant concerns, precautions, or changes in status to supervising therapists.
• Collaborate with participants, families, and interdisciplinary teams to support excellent customer service and satisfaction.
• Perform general clerical and administrative duties, including filing, copying, distributing documents, and supporting departmental workflows.
• Participate in required training and maintain compliance with organizational policies, safety standards, and regulatory requirements.

Qualifications

• High School Diploma or equivalent required.
• One year of experience working with frail, elderly, or aging populations preferred; training provided for candidates with less experience.
• Bilingual English/Spanish skills preferred.
• Strong communication, organizational, customer service, and problem-solving skills.
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment.
• Proficiency with Microsoft Office applications and basic computer systems.
• Ability to build positive relationships with participants, caregivers, and interdisciplinary team members.
• Must meet all applicable employment, health, and screening requirements.

Why Join Us?

Be part of a compassionate, mission-driven team dedicated to improving the lives of older adults through high-quality rehabilitation and participant-centered care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.