PT OT Therapy Aid

Trinity Health; Pensacola (FL); On-site; USD 29,000 - 38,000; Full time

Job summary

Trinity Health is seeking a Therapy Aide to support rehabilitation services for older adults. You will assist licensed therapists, help participants with exercises, and maintain therapy spaces and equipment.

The role includes clerical tasks and coordinating supplies to ensure smooth department operations. Qualifications include a high school diploma, plus preferred experience with frail elderly populations and bilingual English/Spanish skills.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced setting.
• Customer-service orientation and problem-solving attitude.

Responsibilities

• Assist therapy staff with non-clinical activities and department operations.
• Support participants with exercise programs and routine therapy tasks under direction.
• Help with equipment setup, safety and basic cleaning of spaces and devices.
• Maintain organized treatment spaces and manage basic materials and supplies.
• Assist with clerical duties and support departmental workflows.

Skills

Communication

Customer service

Multitasking

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Employment Type: Full time Shift: Day Shift Description: Support rehabilitation services that help older adults maintain independence, mobility, and quality of life. The Therapy Aide provides administrative, operational, and participant support for the therapy department. Working under the direction of licensed therapists, this role assists with therapy-related activities, maintains treatment areas and equipment, and helps ensure a positive experience for participants and caregivers.

Key Responsibilities

• Support physical and occupational therapy staff with non-clinical activities and departmental operations.
• Assist participants with established exercise programs, functional activities, hydrotherapy preparation, and superficial heat/cold treatments under therapist direction.
• Help participants safely adjust equipment and get on and off therapy devices as needed.
• Maintain treatment spaces by cleaning equipment, changing linens, stocking supplies, and ensuring therapy areas are organized and ready for use.
• Monitor equipment and supply inventory, identify maintenance needs, and communicate ordering requirements to management.
• Observe and report participant concerns, precautions, or changes in status to supervising therapists.
• Collaborate with participants, families, and interdisciplinary teams to support excellent customer service and satisfaction.
• Perform general clerical and administrative duties, including filing, copying, distributing documents, and supporting departmental workflows.
• Participate in required training and maintain compliance with organizational policies, safety standards, and regulatory requirements.

Qualifications

• High School Diploma or equivalent required.
• One year of experience working with frail, elderly, or aging populations preferred; training provided for candidates with less experience.
• Bilingual English/Spanish skills preferred.
• Strong communication, organizational, customer service, and problem-solving skills.
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment.
• Proficiency with Microsoft Office applications and basic computer systems.
• Ability to build positive relationships with participants, caregivers, and interdisciplinary team members.
• Must meet all applicable employment, health, and screening requirements.

Why Join Us?

Be part of a compassionate, mission-driven team dedicated to improving the lives of older adults through high-quality rehabilitation and participant-centered care.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states.

Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.