PT Massage Therapist

EQX Hotel Management LLC; New York (NY); On-site; USD 34,000 - 55,000; Full time

Job summary

Equinox Hotels + Resorts is hiring a Spa Massage Therapist to deliver luxury massage services and ensure an extraordinary guest experience. You will uphold the brand's standards of hospitality, safety, and cleanliness in a fast-paced spa environment.

Ideal candidates communicate clearly in English, excel in customer service, and maintain a flexible schedule to accommodate peak times and holidays.

Qualifications

• Ability to satisfactorily communicate in English with guests, co-workers, and management.
• Attention to detail, speed, accuracy, and courtesy in duties.
• Punctuality and reliable attendance.
• Strong interpersonal skills and teamwork.
• Willingness to work a flexible schedule including weekends and holidays.
• Demonstrates hospitality-focused demeanor.

Responsibilities

• Provide massage and spa therapies to create extraordinary guest experiences.
• Maintain high standards of hygiene, safety, and professional conduct.
• Assess guest needs and tailor treatments accordingly.
• Collaborate with spa team to support operations and guest satisfaction.
• Attend training and stay updated on treatments and products.

Skills

English communication

Attention to detail

Punctuality

Interpersonal skills

Flexible schedule

Job description

Job Description

Our Company

Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces.

We redefine luxury hospitality by integrating the brand’s core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire.

Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life.

Job Overview:

Performs various types of massages to ensure Spa guests have an extraordinary experience. The therapist handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

Essential Job Functions:

• Always treat guests with courtesy and respect in a variety of situations.
• Honesty & Integrity.
• To be mindful of the importance of personal hygiene and grooming.
• Adhere to hotel Health and Safety guidelines.
• Ability to work under pressure and in a fast-paced environment.
• Maintain highest levels of professional performance, conduct, client service, safety, and hygiene in work areas and throughout the spa.
• Maintain thorough knowledge of and adherence to all procedures, protocols, and standards of Hotel and Spa.
• Develop and maintain thorough knowledge and skills in all spa services, tools, equipment, and products offered.
• Effectively inquire, assess, inform, explain, educate and provide treatment addressing guest/client specific needs and concerns, and, when applicable, the contraindications restricting or preventing treatment.
• Effectively advocate to spa guest/client additional services and products of interest or benefit to them.
• Participate in and successfully complete all training, education, and certifications required by spa.
• Collaborate, cooperate, and contribute to the success of all spa personnel and operations and effectively perform all tasks requested or assigned by management.
• Creates and fosters a positive and professional environment for Spa guests by performing a wide range of massage and therapy techniques.
• Performs Spa services according to established standards.
• Maintains a deep knowledge of Spa-specific techniques, services, products and promotions.
• Consults with Spa guests to determine needs and expectations.
• Assures the appropriate level of communication transpires between the therapist and the Spa guest during the course of treatment.
• Maintains a clean and organized work space in compliance with local health codes and regulations.
• Maintains appropriate and up-to-date licenses and certifications.
• Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook.
• Works harmoniously and professionally with co-workers and supervisors.
• Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook.
• Works harmoniously and professionally with co-workers and supervisors.
• May be assigned other duties at the discretion of management.

Qualifications/Skills:

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential:

• Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.
• Ability to work a flexible schedule (AM, PM, Weekends & Holidays).
• Demo