PT Loan Servicing Clerk

First County Bank; Stamford (CT); On-site; USD 27,000 - 33,000; Part time

Job summary

First County Bank in Stamford, CT is seeking a Part-Time Loan Servicing Clerk to perform administrative tasks including processing payoff requests, setting up new loans in systems, and preparing reports.

Work hours are 10am-2pm or 11am-3pm, Monday through Friday; ideal candidates have a high school diploma, data entry proficiency, and familiarity with loan servicing.

Qualifications

• Completion of High School Diploma or equivalent plus data entry/terminal experience and 1 year related office experience
• Proficient in data entry and use of on-line transaction processing system
• Familiarity with loan servicing terminology and procedures required

Responsibilities

• Respond to customer and credit inquiries for both residential and business banking departments
• Set-up and enter new account information into on-line system
• Prepare correspondence, verify new account information, file required documentation, and maintain & update files as necessary
• Establish new loans in tax vendor's platform; Update account numbers in flood vendor's platform upon loan booking
• Log and respond to requests for payoff calculations; process and verify payoffs/payments made on loans
• Calculate amounts, prepare statements & releases, and prepare & return cancelled documents for residential and business banking departments
• Balance work and submit for further processing; recalculate payments for loan conversions
• Perform loan maintenance on a daily basis (renewals, modifications, charge offs, insurance tracking, etc); Verify Loan Servicing Clerk's input into the core system on a daily basis under dual control
• Update interest rates within the core system on a daily basis; Originate wires for participation loans
• Responsible for balancing inter-departmental General Ledger Accounts, Loans at Attorney, Loan Closing Suspense, Loan Payoff Suspense and Loan Payment Suspense; must perform research and document information as needed
• Complete reconcilements within a specific time frame and give copies to Loan Servicing Manager for review, as well as initialed copies to Bank Controller
• Prepare all incoming requests for credit verifications in accordance with department and Bank disclosure policies, including monthly/quarterly reports in alignment with department schedule
• Verify incoming clearing HELOC transactions with borrower on a daily basis
• Receive & respond to customer inquiries; research and resolve questions or refer to supervisor
• Compile & review periodic volume and activity reports and maintain/update applicable logs relating to complaints and fees assessed or waived
• Track and record vehicle titles; Release e-titles
• Provide support to Escrow Coordinator with homeowner's and/or flood insurance payments and with assessing/cancelling forced placed insurance; Review various insurance reports under dual control
• Support Commercial Lending as needed; Perform other related duties as assigned

Skills

Data entry

Loan servicing terminology

Online transaction processing

Education

High School Diploma

Job description

Part-Time Loan Servicing Clerk

At First County Bank, You + We =Team YOU - Bring your talent, hunger to learn and desire to grow. WE - Will provide you with the training and experience you need to become a Trusted Advisor to your clients. TEAM - As part of the FCB team, you will share in the satisfaction of working for a respected 170-year-old institution with deep community roots and a tradition of giving back. First County Bank - It's where you belong. We are currently looking for a Part-Time Loan Servicing Clerk who will be responsible for performing various administrative tasks, including processing of payoff requests/loan payment transactions, establishing new residential, commercial, consumer, and correspondent loans in applicable systems, and preparing and disbursing various departmental reports. Work Hours: 10am - 2pm or 11am - 3pm, Monday through Friday.

Primary Responsibilities

• Respond to customer and credit inquiries for both residential and business banking departments
• Set-up and enter new account information into on-line system
• Prepare correspondence, verify new account information, file required documentation, and maintain & update files as necessary
• Establish new loans in tax vendor's platform; Update account numbers in flood vendor's platform upon loan booking
• Log and respond to requests for payoff calculations; process and verify payoffs/payments made on loans
• Calculate amounts, prepare statements & releases, and prepare & return cancelled documents for residential and business banking departments
• Balance work and submit for further processing; recalculate payments for loan conversions
• Perform loan maintenance on a daily basis (renewals, modifications, charge offs, insurance tracking, etc); Verify Loan Servicing Clerk's input into the core system on a daily basis under dual control
• Update interest rates within the core system on a daily basis; Originate wires for participation loans
• Responsible for balancing inter-departmental General Ledger Accounts, Loans at Attorney, Loan Closing Suspense, Loan Payoff Suspense and Loan Payment Suspense; must perform research and document information as needed
• Complete reconcilements within a specific time frame and give copies to Loan Servicing Manager for review, as well as initialed copies to Bank Controller
• Prepare all incoming requests for credit verifications in accordance with department and Bank disclosure policies, including monthly/quarterly reports in alignment with department schedule
• Verify incoming clearing HELOC transactions with borrower on a daily basis
• Receive & respond to customer inquiries; research and resolve questions or refer to supervisor
• Compile & review periodic volume and activity reports and maintain/update applicable logs relating to complaints and fees assessed or waived
• Track and record vehicle titles; Release e-titles
• Provide support to Escrow Coordinator with homeowner's and/or flood insurance payments and with assessing/cancelling forced placed insurance; Review various insurance reports under dual control
• Support Commercial Lending as needed; Perform other related duties as assigned

Requirements

• Completion of High School Diploma or equivalent plus data entry/terminal experience and 1 year related office experience
• Proficient in data entry and use of on-line transaction processing system
• Familiarity with loan servicing terminology and procedures required

Wage range : $19.55/hour - $23.97/hour