PT - Host Pool Rules & Regs

Fairmont Hotels & Resorts; Austin (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Host to join their vibrant team in Austin. This role offers a unique opportunity to contribute to a dynamic environment where exceptional guest experiences are at the forefront. As part of a passionate team, you will engage with guests, ensuring their needs are met with professionalism and warmth. If you thrive in fast-paced settings and have a knack for communication and teamwork, this position is perfect for you. Join a company that values diversity, inclusion, and a supportive work culture, and be part of a journey that celebrates every guest's experience.

Qualifications

• Previous service experience is an asset.
• Excellent communication and organizational skills are required.

Responsibilities

• Provide professional and friendly service to guests.
• Assist guests with food and beverage menu items.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Problem Solving

Teamwork

Job description

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Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Job Description

Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to:

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous service experience an asset. Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands

This Position Requires:

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

Your Team And Working Environment
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience. Feel Valued, Feel Sparked, We Are One

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V