PT Health Services Support: Care Coordination & Appointments

Jocogov; Lenexa (KS); On-site; USD 36,000 - 48,000; Part time

Job summary

Johnson County Government is seeking a Health Services Support Professional to assist with medical appointments, care coordination, and administrative support for individuals with complex healthcare needs. The role partners with health services staff, families, and guardians to maintain continuity of care while addressing growing service requirements.

Responsibilities include covering appointments, communicating outcomes, assisting with personal care, and ensuring safety in emergencies.

Qualifications

• High School diploma or equivalent.
• A valid driver's license and good driving record.
• Criminal and motor vehicle background screenings with KDADS requirements and registry checks, plus a post-offer TB test.
• One year of related experience in human services preferred.
• IDD field experience: DSP, CNA, CMA, or LPN is a plus.
• Excellent written and verbal communication skills with the ability to relay medical information accurately.

Responsibilities

• Attend and assist with scheduled medical appointments, primarily PT/OT and rehab-related visits.
• Provide appointment coverage when HSAs are unavailable due to illness or workload.
• Communicate appointment outcomes, new orders, and follow-up needs to care staff and families.
• Provide or assist with personal care during appointments and community visits; administer medications per policy.
• Respond to emergencies using approved crisis intervention techniques to ensure safety.
• Perform other administrative tasks as needed.

Skills

Communication skills

Human services experience

Medical terminology

Education

High School diploma or equivalent

Job description

Johnson County Government is seeking a Health Services Support Professional to assist with medical appointments, care coordination, and administrative support for individuals with complex healthcare needs. The role partners with health services staff, families, and guardians to maintain continuity of care while addressing growing service requirements.

Responsibilities include covering appointments, communicating outcomes, assisting with personal care, and ensuring safety in emergencies.