PT GUEST SERVICE REP - COMMUNITY REC CENTER

City of Grand Junction; Grand Junction (CO); Sur place; USD 18 000 - 25 000; Plein temps

Résumé du poste

City of Grand Junction is seeking a PT Guest Service Representative for the Community Recreation Center. You will greet guests, collect fees, register members, and answer questions about programs and services to ensure a welcoming experience.

Qualifications include strong customer service, communication skills, and basic cash-handling abilities. Position requires flexibility, including evenings and weekends, with a standard front-desk role in a community recreation setting.

Qualifications

• Must be at least 15 years old.
• Strong customer service and communication skills.
• Basic computer and cash-handling experience preferred.

Responsabilités

• Greet guests and provide friendly, professional customer service.
• Collect admission fees, process registrations, and sell memberships and program passes.
• Answer questions regarding CRC and GJPR programs, amenities, and policies.
• Maintain accurate cash handling and basic computer transactions.
• Support facility emergency response procedures as needed.
• Communicate facility rules and policies courteously and effectively.
• Maintain cleanliness of the front desk, lobby, and surrounding public areas.
• Attend required staff meetings and trainings.
• Maintain punctuality and arrange substitutes when necessary.
• Support programs and Recreation Coordinators as needed.

Connaissances

Customer service

Communication

Description du poste

PT GUEST SERVICE REPRESENTATIVE - COMMUNITY RECREATION CENTER

HIRING RANGE: $15.50 per hour

About the Position:

Under the general supervision of the Customer Service Supervisor, Guest Service Representatives are the welcoming faces of the Community Recreation Center. This position is responsible for providing excellent customer service by greeting guests, collecting fees, completing registrations and memberships, and answering questions about programs and services.

About the City of Grand Junction Community Recreation Center:

This recruitment is happening at a very exciting time, as the City of Grand Junction completed our Parks, Recreation, and Open Space (PROS) Master Plan in January of 2021. This led to an election on April 6, 2021, where dedicated funding was secured on taxation from sales of cannabis. The PROS Plan is the blueprint for the future of the parks and recreation system, and a dedicated source of funding for implementation is now in place. The number one item on the PROS Plan is a community recreation center (CRC). Through the summer and fall of 2022, a CRC feasibility study planning process was led by the council-appointed Parks and Recreation Advisory Board (PRAB). This robust community input process was conducted to develop recommendations about the new CRC to include the location, funding sources, and the size of the facility as well as the amenities. On April 4, 2023, the citizens of Grand Junction voted to approve the ballot question to build a new Community Recreation Center (CRC). Over the next few years, design and construction work will commence with an anticipated opening date of late-2026. The selected candidate will be a member of a team that is excited to continue to maximize the quality and quantity of services for the citizens and visitors of Grand Junction, to build the community and improve the quality of life on the Western Slope.

What You'll Do:

• Greet guests and provide friendly, professional customer service.
• Collect admission fees, process registrations, and sell memberships and program passes.
• Answer questions regarding CRC and GJPR programs, amenities, and policies.
• Maintain accurate cash handling and basic computer transactions.
• Support facility emergency response procedures as needed.
• Communicate facility rules and policies courteously and effectively.
• Maintain cleanliness of the front desk, lobby, and surrounding public areas.
• Attend required staff meetings and trainings.
• Maintain punctuality and arrange substitutes when necessary.
• Support programs and Recreation Coordinators as needed.

What We're Looking For:

• Must be at least 15 years of age.
• Strong customer service and communication skills.
• Basic computer and cash-handling experience preferred.
• Ability to work independently and as part of a team.
• Positive attitude with a strong commitment to safety.
• Ability to work a flexible schedule, including evenings and weekends.
• Applicants must successfully pass a drug screen, background check, and, if required, a physical examination.

Notice to Applicants:

In compliance with the Colorado Job Application Fairness Act, we kindly request that you do not include the dates of your education to include years of attendance or graduation on your application, resume, or attachments.