PT Firearms Retail Sales Associate

tawanienterprises; Kenosha (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Mission 94 Team in Kenosha, Wisconsin is seeking a knowledgeable Retail Salesperson to assist customers with firearms and shooting accessories, provide expert guidance, and ensure a positive shopping experience. You will greet customers, discuss needs, and offer product recommendations based on use and regulations.

The role requires strong firearms knowledge, excellent communication, and a customer-centric approach.

Qualifications

• High school diploma or equivalent is required.
• Strong knowledge of firearms, ammunition, and shooting accessories.
• Familiarity with federal, state, and local regulations pertaining to firearms sales.
• Excellent communication and interpersonal skills.
• Customer-centric mindset with a friendly and helpful attitude.
• Sales experience in a retail environment is a plus.
• Attention to detail and accuracy in handling transactions.
• Ability to multitask and thrive in a fast-paced retail setting.
• Responsible and ethical conduct when dealing with firearms and customers.

Responsibilities

• Greet and engage customers in a friendly and approachable manner.
• Answer questions and offer expert advice on firearms, ammunition, accessories, and related products.
• Demonstrate knowledge of firearms and stay informed about regulations.
• Assist customers in selecting firearms and accessories based on needs and usage.
• Maintain organized store displays, restock shelves, and ensure pricing accuracy.
• Guide customers through background checks and firearm purchase processes.
• Process sales transactions accurately using the store's POS system.
• Promote firearm safety and educate customers on safe handling and storage.
• Keep the store clean, organized, and presentable; collaborate with team.
• Support sales goals and smooth store operations with colleagues.

Skills

Firearms knowledge

Communication skills

Customer-centric mindset

Retail sales experience

Attention to detail

Multitasking in retail

Education

High school diploma or equivalent

Job description

Position Overview: We are seeking a knowledgeable and customer-focused Retail Salesperson to join the Mission 94 Team. The Salesperson will play a vital role in assisting customers with their firearms and shooting accessory needs, providing expert guidance, and ensuring a positive shopping experience. The ideal candidate will have a strong understanding of firearms, accessories, and related regulations, along with excellent communication skills and a passion for delivering outstanding customer service.

Responsibilities:

• Customer Assistance: Greet and engage customers in a friendly and approachable manner. Listen to customers' needs, answer their questions, and offer expert advice on firearms, ammunition, accessories, and related products.
• Product Knowledge: Demonstrate an in-depth understanding of various firearms, their specifications, features, and applications. Stay informed about the latest industry trends, products, and regulations to provide accurate information to customers.
• Sales and Recommendations: Assist customers in selecting the right firearms and accessories based on their preferences, needs, and intended usage. Provide recommendations, explain product differences, and offer alternatives when necessary.
• Inventory Management: Maintain a well-organized and visually appealing store display. Monitor inventory levels, restock shelves, and ensure that products are properly labeled and priced.
• Background Checks and Regulations: Guide customers through the necessary paperwork and background check processes required for firearm purchases. Ensure compliance with federal, state, and local laws governing firearm sales.
• Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and addressing any concerns promptly and professionally. Create a positive and welcoming atmosphere that encourages repeat business.
• Point of Sale Transactions: Process sales transactions accurately and efficiently using the store's point of sale system. Handle cash, credit card payments, and maintain proper documentation.
• Firearm Safety: Promote firearm safety by educating customers on safe storage, handling, and transport practices. Emphasize the importance of responsible firearm ownership.
• Upkeep and Maintenance: Keep the store environment clean, organized, and presentable at all times. Assist with general maintenance tasks as needed.
• Collaboration: Work collaboratively with fellow sales team members, management, and support staff to achieve sales goals and maintain a smoothly running store operation.

Qualifications:

• High school diploma or equivalent (Associate's degree or relevant certifications preferred).
• Strong knowledge of firearms, ammunition, and shooting accessories.
• Familiarity with federal, state, and local regulations pertaining to firearms sales.
• Excellent communication and interpersonal skills.
• Customer-centric mindset with a friendly and helpful attitude.
• Sales experience in a retail environment is a plus.
• Attention to detail and accuracy in handling transactions.
• Ability to multitask and thrive in a fast-paced retail setting.
• Responsible and ethical conduct when dealing with firearms and customers.
• Ability to stand for extended periods and lift moderately heavy objects.