PT Facility Manager

The Centers, Inc.

Eau Claire (WI)

On-site

USD 20,664 - 34,440

Part time

14 days+

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Job summary

The Centers, Inc. is seeking a part-time Facility Manager for the Sonnentag Center at the University of Wisconsin-Eau Claire. The role involves supervising staff, managing facility operations, and ensuring customer satisfaction in a dynamic environment focused on community events and campus activities.

Qualifications

Experience working in fitness center, retail or events preferred.
Current CPR, First Aid, AED certification or ability to obtain.

Responsibilities

Provide on-shift supervision and feedback to part-time staff.
Respond to emergencies and enforce facility policies.
Perform facility rounds and troubleshoot maintenance issues.

Skills

Leadership

Communication

Customer Service

Decision Making

Education

High School Diploma or equivalent

Job description

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Overview

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

Responsibilities

This is a Part Time positon. The facility manager is the on-shift supervisor and is responsible for ensuring the safe operation of the Sonnentag Center. The facility supervisor will direct all part-time staff on-shift, provide customer service, enforce policies, and coordinate emergency response.

This position will work on-site at the University of Wisconsin-Eau Claire’s Sonnentag Center, a major athletic, recreation, and event center. The new Sonnentag Center will serve as a venue for university and community events, concerts, and home to Eau Claire Men’s and Women’s Athletics.

Essential Responsibilities

Provide on-shift supervision of and feedback to part-time staff on job performance and assign work
Perform routine facility rounds throughout shift for supervision of student staff, troubleshooting and maintaining cleanliness of the equipment and facility
Assist with set-ups and breakdowns for all facility reservations and events
Respond to all medical and non-medical emergencies and provide care; initiate emergency action plan, notify university and local authorities and complete reports
Assist part-time staff with tasks and assume responsibilities of an area if not staffed; process sales as needed
Communicate and consistently enforce policies with patrons and staff
Provide excellent customer service, facility tours, and resolve guest concerns
Report injuries, incidents, member and guest issues maintenance issues, and staff issues
Prepare facility areas for programs and events
Restock consumable supplies and amenities as needed

Qualifications

Education and Experience

High School Diploma or equivalent
Previous work experience preferred
Experience working in fitness center, retail or events preferred
Current CPR, First Aid, AED certification or ability to obtain

Skills And Abilities

Ability to work independently
Ability to lead a team
Ability to make sound decisions
Excellent communication skills including active listening
Service-oriented and able to resolve customer grievances
Basic knowledge of computer skills with the ability to learn new software
Ability and willingness to enforce policies

Work Environment and Physical Demands

Work Environment

Office environment/fitness center environment
Moderate to loud noise
Non-smoking environment
Maintain flexible hours

Physical Demands

Walking or working in fitness center 95% of the work day
Must be able to traverse throughout the building and campus. Regularly ascending/descending building levels and occasionally ladders or stools.
Must be able to lift, move and set up items weighing as much as 50 lbs.
Must be able to demonstrate proper exercise form, set up and adjust fitness equipment.
Must be able to discuss, converse with, and exchange accurate information with arena patrons, staff, stakeholders, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Seniority level