Retail Sales Specialist - Part-Time (Bilingual Spanish) - $18.00 per hour, plus commission and incentives!
Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Primary Purpose
Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service, and minimizing shrink through proper utilization of standard practice.
Duties and Responsibilities
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
- Be courteous and helpful to other associates.
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure proper ordering, receiving, preparation, conditioning, and displaying of merchandise in accordance with policies and guidelines.
- Ensure proper sanitation of department, equipment, and proper food handling/preparation.
- Understand and use company tools such as the average cost inventory system (ACIS) and ordering (CAO).
- Maintain understanding and adherence to company guidelines, policies, and standard practices.
- Follow Food Safety and Workplace Safety guidelines and procedures.
- Observe and correct unsafe conditions that could cause accidents.
- Report all accidents to the Manager on Duty in accordance with Food Lion procedures.
- Ensure compliance with local, state, and federal regulations.
- Wear the Food Lion uniform, including a name badge, with a neat and clean appearance, adhering to the dress code.
- Complete Computer Based Training (CBT), Training Packet, and Training Aid courses successfully.
- Perform all other duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Willingness to learn multiple tasks and technical requirements of the job.
- Ability to use technical information to solve problems.
- Must meet minimum age requirements for specific job functions.
- Ability to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements
- Use of computers and communication systems required for job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time, with frequent short-distance walking.
- Handle substances related to cleaning and packaging materials.
- Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
- Meet established volume activity standards.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
Food Lion provides equal employment opportunities to all associates and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or expression, or any other characteristic protected by law.