PT Customer Service Representative

National Fitness Partners; Indianapolis (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading fitness company as a Part-Time Customer Service Representative in Indianapolis. You will provide exceptional customer service, assist members, and promote a positive fitness experience. Enjoy competitive pay, growth opportunities, and a fun work environment.

Benefits

Growth Opportunities

Competitive Pay

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Qualifications

• Providing superior customer service to members and guests.
• Answering phones and greeting members.

Responsibilities

• Processing purchases and promoting fitness classes.
• Maintaining a clean and safe club environment.

Skills

Customer Service

Communication

Job description

Join to apply for the PT Customer Service Representative role at National Fitness Partners

3 weeks ago Be among the first 25 applicants

Join to apply for the PT Customer Service Representative role at National Fitness Partners

Part-Time: Starting at $12 per hour, $13 for overnight differential

Schedule: 10 PM - 5 AM Monday - Thursday

Hourly increases at 180 days, 1 year, and every 6 months, after the first year, based on anniversary date.

Are you looking for a fun and rewarding place to work? National Fitness Partners (NFP) serves more than one million members at 170+ Planet Fitness clubs throughout the eastern U.S. At NFP, we believe in the opportunity to transform lives by supporting our team members, our club members, and our community through our Judgement Free fitness experience.

Customer Service Representative Benefits

• Growth Opportunities — over 90% of our management team started as an entry-level team member!
• Competitive pay and scheduled hourly increases at 180 days, 1 year, and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership including one free Black Card Membership for a direct family member

Customer Service Representative Responsibilities

• Providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional Judgement Free member experience.
• Answering phones in a friendly manner using information script
• Greeting members, signing up and touring new members, and logging amenities.
• Responding to member questions and concerns in a timely and professional manner
• Processing beverage or merchandise purchases through the point of sale system
• Promoting our unique fitness instruction classes (PE@PF) to active and new members
• Maintaining a clean, sanitized, and safe club environment.

Our culture is unique! We are servant leaders! Our mission is to "Unite to provide a judgement free fitness experience with the passion to achieve results, create opportunity, and transform the lives of those we serve." Career development is important to us. We will provide training in leadership, customer service, and business operations to help you achieve your personal and professional goals! Our growth within the fitness industry provides many exciting and challenging career opportunities.