PT Climbing Wall Attendant

CENTERS, LLC; Jacksonville (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading professional management firm, CENTERS, LLC, seeks individuals for a dynamic customer service role involving outdoor and office tasks. Responsibilities include greeting members, conducting safety clinics, and managing rentals while delivering excellent customer service in a moderate to loud environment.

Qualifications

• Completion of First Aid, CPR, and AED training, as required.
• Ability to operate a cash register.
• Ability to multi-task with frequent interruptions.

Responsibilities

• Greet members and check identification.
• Conduct safety clinics and assist with rentals.
• Enforce policies and assist patrons.

Skills

Customer service skills

Interpersonal communication

Time management

Conflict resolution

Basic computer skills

Job description

Overview

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

Responsibilities

• Greet members
• Check member identification
• Conduct safety clinics
• Assist patrons with rental and retail items
• Assist the Outdoor Center Supervisor enforce policies
• Answer telephone in a prompt and polite manner
• Ability to work with other instructors in a group setting
• Take equipment rental reservations
• Perform other duties as assigned

Qualifications

Minimum Requirements:

• Excellent customer service skills
• Strong reasoning, interpersonal communication, time management, and conflict resolution skills
• Willingness and ability to enforce policies and resolve conflicts
• Ability to operate a cash register
• Basic computer skills
• Ability to handle several tasks at once with frequent interruptions
• Completion of First Aid, CPR, and AED training, as required

Competencies

Technical Competencies

• Basic computer competency

Human Relations:

• Interaction with patrons, faculty, staff

Work Environment and Physical Demands

Work Environment

• Outdoor environment
• Office environment/fitness center environment
• Moderate to loud noise

Physical Demands

• Standing or walking for at least 50% of the work day
• Occasional bending, stooping

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.