PT Cake Decorator

Food Lion; Charlotte Hall (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in retail operations is seeking enthusiastic individuals to join their Deli Bakery Department. This role is pivotal in providing exceptional customer service, ensuring product quality, and maintaining a clean and safe environment. As part of a dedicated team, you will engage with customers, assist with food preparation, and uphold the company's standards. This position offers a dynamic work environment where your contributions directly enhance the shopping experience for countless customers each week. If you thrive in fast-paced settings and are passionate about customer service, this opportunity is perfect for you.

Qualifications

• Excellent customer service and interpersonal skills are essential.
• High school diploma or equivalent preferred for applicants.

Responsibilities

• Provide quality customer service in the Deli Bakery Department.
• Ensure compliance with food safety and workplace safety guidelines.
• Maintain cleanliness and sanitation of the department and equipment.

Skills

Customer Service Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Education

High School Graduate or Equivalent

Tools

Average Cost Inventory System (ACIS)

Ordering System (CAO)

Job description

Category/Area of Expertise: Retail Operations
Job Requisition: 386440
Address: USA-MD-Charlotte Hall-30290 Mt Wolf Rd
Store Code: Store 01319 Deli (7221469)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

DUTIES AND RESPONSIBILITIES

1. Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
2. Be courteous and helpful to other associates.
3. Understand the use of ingredients, mixes, and icings and coordinate colors.
4. Understand production standards for processing of all product.
5. Follow all technical manuals for processing of product, label placement, etc.
6. Ensure proper sanitation of department, equipment, and proper food handling/preparation.
7. Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise is done in accordance with policies and guidelines.
8. Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice.
9. Understand and follow Food Safety and Workplace Safety guidelines and procedures.
10. Observe and correct all unsafe conditions that could cause associate or customer accidents.
11. Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
12. Ensure compliance with local, state, and federal regulations.
13. Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the Food Lion dress code.
14. Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO).
15. Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
16. Perform all other duties as assigned.

QUALIFICATIONS

1. High school graduate or equivalent preferred.
2. Excellent interpersonal, organizational, communication, and customer service skills.
3. Ability and willingness to learn multiple tasks and technical requirements of the job.
4. Ability to use technical information to solve problems.
5. Must meet minimum age requirements to perform specific job functions.
6. Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

PHYSICAL REQUIREMENTS

1. Ability to use computers and other communication systems required to perform job functions.
2. Perform repetitive hand and arm motions.
3. Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
4. Pull or push up to 75 lbs. on occasion.
5. Stand 100% of the time, frequently walking short distances.
6. Be able to handle a variety of substances associated with cleaning and packaging materials.
7. Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
8. Meet established volume activity standards for the position.
9. Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.

Salary range is between $16.60 - $24.90 Hrly.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression, or any other characteristic protected by law.