PT Box Office Assistant- Albuquerque Convention Center

ASM Global; Albuquerque (NM); On-site; USD 24,000 - 32,000; Full time

Job summary

Legends Global is seeking a Box Office Assistant for the Albuquerque Convention Center, including Kiva Auditorium and Civic Plaza. The role involves selling tickets at the Box Office using Ticketmaster, handing out reservations, and supporting box office operations.

The ideal candidate provides excellent customer service, can work flexible hours including nights, weekends, and holidays, and may have Ticketmaster experience or bilingual abilities. Equal opportunity employer.

Qualifications

• Provide excellent customer service and handle customer needs promptly.
• Experience with Ticketmaster ticketing platform preferred.
• Bilingual abilities are a plus but not required.

Responsibilities

• Sell tickets for events using Ticketmaster at the Kiva Auditorium Box Office and other locations.
• Hand out reservations night of show.
• Assist ticket takers and ushers as needed.
• Assist Box Office Manager as needed.
• Respond to customer needs and accessibility seating requests; work independently when possible.
• Perform other duties as assigned.

Skills

Customer service

Ticketing experience

Bilingual (preferred)

Tools

Ticketmaster

Job description

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Box Office Assistant for the Albuquerque Convention Center, including Kiva Auditorium, and Civic Plaza.

Essential Duties and Responsibilities

• Sell tickets for events at the Kiva Auditorium Box Office and other assigned locations using Ticketmaster ticketing platform.
• Handout reservations night of show
• Assist ticket takers and ushers as needed
• Assist Box Office Manager as needed
• Demonstrates excellent customer service skills, responds promptly to customer needs, responds to accessible seating requests for service and assistance, able to work independently and handle most box office questions without assistance
• Perform other duties as assigned.

Skills and Abilities

• A positive, people-friendly approach
• Ticketmaster experience preferred.
• Patience when dealing with patrons and colleagues.
• A willingness to help
• Bilingual preferred but not required
• Reliable Work effectively under pressure and/or stringent schedule and produce accurate results.
• Excellent communication, problem solving and organizational skills required

Other Qualifications

• Requires ability to work flexible hours, including nights, weekends and holidays in addition to normal business hours.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.