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Broadlawns Medical Center in Des Moines is seeking a Patient Access Representative to handle patient registration, obtain insurance information, and schedule appointments, while delivering exceptional customer service. This full-time role offers 40 hours per week, with shift 8:00 a.m. – 4:30 p.m.
It includes a robust benefits package: health insurance, IPERS retirement, PTO, free parking, and more. You should have a high school diploma or equivalent, clerical experience, and basic computer
The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!
The Patient Access Representative is responsible for performing all aspects of the position's function including, but not limited to, registration of patients, obtaining appropriate insurance information, and scheduling patient appointments. It is expected that the employee maintains department quality standards with a focus on exceptional customer service.
Full Time, 40 hours per week
8a-4:30p (United States of America)
Broadlawns Medical Center is an Equal Opportunity Employer The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. Broadlawns takes a leadership position in teaching the next generation of healthcare professionals through its residency and fellowship programs.