Psychiatry Scheduling Coordinator (Hybrid)

Foresight Mental Health; Dallas (TX); Remote; USD 150,000 - 200,000; Full time

Job summary

Foresight Mental Health seeks a Psychiatry Scheduling Coordinator to enhance patient access to mental health services. The role involves coordinating appointments, resolving patient issues, and ensuring an exceptional patient experience. Full-time remote position from 11am-8pm CST with a salary of $18 per hour and comprehensive benefits.

Benefits

Comprehensive benefits package

401K with company-paid match

Employer provided disability insurance

Free Employee Assistance Program

Nine company paid holidays

Access to pet insurance

Student Loan counseling services

Qualifications

• 1+ years of scheduling experience required.
• 1+ years of customer service experience is essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Facilitate patient access during appointment inquiries.
• Support new patients with scheduling their first appointments.
• Verify medical insurance benefits.

Skills

Organization

Customer Service

Communication

Conflict Resolution

Education

Associates Degree in Healthcare or Mental Health

Tools

Google Suite

EHR/EMR systems

Job description

Psychiatry Scheduling Coordinator (Hybrid)

Welcome to Foresight Mental Health. Join a team with purpose!

At Foresight Mental Health, we are committed to supporting our providers and offering opportunities for mental health professionals to grow, share, and mentor while providing compassionate care to our clients! We invite you to consider joining our team, dedicated to the purpose of improving access to high-quality, mental health care.

At Foresight, the Scheduling Coordinator in Psychiatry Operations is responsible for facilitating the patient’s access to psychiatric services during appointment inquiries. They will be working closely with their extended support team members in order to provide the best patient experience. In addition to working with multi-faceted systems like AMD, G-suite, and many more. The purpose of this position is to provide patient access to psychiatric care!

As a Scheduling Coordinator, you will:

• Work a full-time hourly position with a remote schedule of Monday-Friday, 11am-8pm CST
• Proactively resolve issues and build trust with our patients by understanding their needs and partnering with other teams to ensure they find the best care
• Directly support a high volume of new patients in enrolling and scheduling their firstappointment through the phone, email, and/or chat channels
• Communicate patient needs and offer suggestions for improvement to bring aboutpositive changes
• Verify medical insurance benefits for inquiring patients
• Effectively utilize conflict resolution and de-escalation techniques to resolve patientissues and support distressed patients
• Communicate and partner with other operations team members and providers forcoordination of care
• Utilize various technology platforms to successfully enroll patients and ensure successfor first appointment
• All other duties or special projects as assigned

What We're Looking For:

• Associates Degree or equivalent experience in healthcare or mental health field
• 1+ years of scheduling experience
• 1+ years of customer experience
• Proficiency in Google Suite, and EHR/EMR experience, AdvancedMD preferred
• Ability to work on a computer for prolonged periods while sitting at a desk
• Access to a private workspace that complies with the Health Insurance Portability and Accountability Act (HIPAA) privacy guideline
• Ability to handle a high volume of phone calls
• Ability to work in a fast-paced environment and adaptable to change
• Highly organized and a great multitasker
• Motivated to learn and grow
• Hard-working and creative/analytical thinking
• Reliable & ethical to the core!

What you’ll receive

• This is a full-time, hybrid position that pays $18 per hour
• Nine company paid holidays
• The opportunity to be part of a culture of connection and respect working toward our shared purpose!
• Comprehensive benefits package, including medical, dental, and vision coverage;401K with company-paid match; employer provided short-term and long-term disability insurance and Employer provided basic life insurance; access to pet insurance and Student Loan counseling services; free Employee Assistance Program (EAP)

Apply today and take the next step in your career with Foresight Mental Health. Join our team and bring your expertise to transform the lives of our patients.

Thanks for your interest in working with Foresight

If you are a California resident, please read ourCalifornia Candidate Privacy Notice here.

Foresight is an equal opportunity employer. We’re committed to providing reasonable accommodations and will work with you to meet your needs. If you’re a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.

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