Psychiatric Unit Clerk & Front Desk Liaison

Oceans Healthcare; Abilene (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Oceans Behavioral Hospital Abilene is seeking a Unit Clerk to support nursing staff and coordinate patient information. The role requires excellent communication, empathy, and the ability to manage multiple tasks in a fast-paced hospital environment.

Responsibilities include answering phones, guiding admissions, maintaining patient records, and assisting with routine paperwork. A high school diploma and 1 year of psychiatric inpatient experience are preferred.

Qualifications

• High school graduate or equivalent preferred.
• At least 1 year experience working with psychiatric patients in an inpatient setting desired.

Responsibilities

• Serve as hospital receptionist; answer calls promptly and direct to patients and staff.
• Assist clinical staff with information on referrals and admissions; liaison with business office and admitting.
• Gather relevant descriptive and financial information and route to appropriate personnel.
• Greet visitors, patients and families with a warm, empathetic attitude.
• Complete nursing unit paperwork; set up records and maintain patient records.
• Transcribe physician orders and record vital signs on patient records.
• Record patient diagnoses on forms and prepare requisitions for labs, drugs and supplies.
• Coordinate patient transfers and discharge forms.
• Transport patients and assist with tasks similar to nursing assistants.
• Perform other duties and projects as assigned.

Skills

Reading & writing

Interpersonal skills

Cultural sensitivity

Empathy

Teamwork

CPR knowledge

Education

High school diploma or equivalent

Job description

Oceans Behavioral Hospital Abilene is seeking a Unit Clerk to support nursing staff and coordinate patient information. The role requires excellent communication, empathy, and the ability to manage multiple tasks in a fast-paced hospital environment.

Responsibilities include answering phones, guiding admissions, maintaining patient records, and assisting with routine paperwork. A high school diploma and 1 year of psychiatric inpatient experience are preferred.