Psychiatric Rehabilitation Specialist - CCBHCD

Horizon Health Services; Shooktown (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus up to $1,500

Job summary

Horizon Health Services in Lockport, NY is seeking a Psychiatric Rehabilitation Specialist to support patients through outreach calls, telehealth, and face-to-face visits, helping identify barriers and building new skills.

The role requires a Bachelor's degree with 6 months of relevant experience, or an Associate's with 1 year, or a high school diploma with 2 years of relevant experience; a NY driver’s license and EHR experience are preferred.

Qualifications

• Bachelor's degree with 6 months relevant experience required.
• Associates degree with 1 year relevant experience required.
• High School Diploma/equivalent with 2 years relevant experience required.
• Valid NYS driver’s license and reliable transportation required.
• Experience with Electronic Health Record (EHR) systems preferred.
• Experience in a behavioral health setting preferred.

Responsibilities

• Support patients through outreach calls, telehealth, and face-to-face visits to identify barriers and supports patients to implement new skills.
• Assist patients through coaching to achieve their goals of engagement in treatment and healthy lifestyle habits.
• Provide support to patients relative to importance of following up with healthcare providers, as appropriate.
• Offer support services to aid patients in improving medication adherence such as home delivery services, pharmacy coordination, medication packs, pill organizers, etc.
• Conduct screenings and assessments in the Electronic Health Record (EHR) to evaluate and measure patient progress and patient needs
• Connect patients to resources and services in the community to support their treatment goals.

Education

Bachelor's degree with 6 months relevant experience

Associates degree with 1 year relevant experience

High School Diploma/equivalent with 2 years relevant experience

Tools

EHR systems

Job description

Psychiatric Rehabilitation Specialist - CCBHCD

Job Category: Clinical

Requisition Number: PSYCH004414

• Posted : September 25, 2026
• Full-Time

Locations

Showing 1 location

637 Davison Road
Lockport, NY 14094, USA

Description

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community?

What will your day look like?

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

As a Psychiatric Rehabilitation Specialist at Horizon, you will….

• Support patients through outreach calls, telehealth, and face to face visits to identify barriers and supports patients to implement new skills.
• Assist patients through coaching to achieve their goals of engagement in treatment and healthy lifestyle habits.
• Provide support to patients relative to importance of following up with healthcare providers, as appropriate.
• Offer support services to aid patients in improving medication adherence such as home delivery services, pharmacy coordination, medication packs, pill organizers, etc.
• Conduct screenings and assessments in the Electronic Health Record (EHR) to evaluate and measure patient progress and patient needs
• Provide education and support to the behavioral health multidisciplinary team (prescribers, clinicians/counselors, care coordinators etc.)
• Attend case conferences to educate staff members on the Psychiatric Rehabilitation services offered in a continued effort to expand awareness.
• Connect patients to resources and services in the community to support their treatment goals.
• Contact providers to assist in coordinating the patients’ care as needed.
• Travel locally to attend one on one sessions or attend virtual sessions, between patient and clinician.
• Retrieve clinical and non-clinical data to assist in helping patients achieve goals via internal Electronic Health Record (EHR) and regional informational health systems, as appropriate.
• Participate in other projects and programming in regard to Psychiatric rehabilitation services as needed or requested.
• Have the ability to relate to individuals who have behavioral health disorders and their families of diverse ethnic, cultural, and socioeconomic backgrounds, and has the ability to interact with them in a positive, supportive, and cooperative manner.
• Learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy and confidentiality regulations.

Why choose Horizon to build your career?

At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion!

What we offer that you’ll love…

• Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more.
• Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
• Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
• Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
• Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
• Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.
• Paid time off and paid holidays!

What makes you a great candidate?

We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:

• Bachelors degree and 6 months of relevant experience required.
  • Relevant experience includes previous work in a behavioral health setting in a patient facing role

- OR

• Associates degree and 1 year of relevant experience required.
  • Relevant experience includes previous work in a behavioral health setting in a patient facing role

- OR

• High School Diploma/equivalent and 2 years of relevant experience required.
  • Relevant experience includes previous work in a behavioral health setting in a patient facing role
• Individuals with lived experience preferred.
• Requires a valid NYS driver’s license and reliable transportation to travel locally on a regular basis.
• Experience working within Electronic Health Record (EHR) systems and willingness to learn new software applications preferred.
• Familiarity with reporting and entry level data analytics.

Location:

This position is specifically for our clinic located at 637 Davison Rd, Lockport, NY, frequent local travel is required.

Hours:

Monday through Friday day shifts, some flexibility to work evenings as needed.

Compensation

Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $20.00-$24.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.

This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) located at our Pine Avenue Recovery Center and Lockport Recovery Centers for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus.

Physical demands associated with this position include:

• Stationary posture with frequent standing/sitting alternation.
• Mobility between nearby worksites and within facilities.
• Mobility required involving repetitive wrist, hand, and finger movements.
• Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds.

Horizon DEIB Statement:

Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all.

Disclaimer:

Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community.

This information is intended to provide a general overview of the position; it is not a full job description.

Thank you for your interest in joining our team. Due to the large number of applications we receive, we are unable to respond to individual application status inquiries. If your qualifications match our current hiring needs, a member of our team will contact you directly via email. We appreciate your patience and understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.