Psych Admissions Coordinator 2 - Per Diem

Mass General Brigham Health Plan, Inc.; Belmont (MA); On-site; USD 40,000 - 80,000; Part time

Job summary

An established industry player is seeking a dedicated Psych Admissions Coordinator to join their team in Belmont. This role involves facilitating psychiatric admissions, conducting patient interviews, and triaging urgent calls to ensure timely care. You will play a crucial role in supporting mental health services, working closely with patients and healthcare professionals. The organization values diversity and is committed to providing inclusive care. This is a fantastic opportunity to make a meaningful impact in a supportive environment while advancing your career in mental health.

Qualifications

• 3-5 years experience in mental health care setting.
• Strong interviewing skills and clinical knowledge required.

Responsibilities

• Facilitates inpatient admission for psychiatric referrals.
• Interviews patients and gathers comprehensive information.
• Triages urgent calls and interacts with patients professionally.

Skills

Interviews skills

Clinical knowledge of psychiatric diagnoses

Data entry

Interpersonal communication

EPIC knowledge

Microsoft Teams

Education

B.A. or B.S. or equivalency

Tools

EPIC

Microsoft Teams

Job description

Psych Admissions Coordinator 2 - Per Diem

Apply remote type Onsite

locations Belmont-MA

time type Part time

posted on Posted 2 Days Ago

job requisition id RQ4013718

Site: The McLean Hospital Corporation

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Psychiatric triage for all levels of care for McLean Hospital units on and off site, certain McLean affiliates, MGB facilities and capitated contracts. Provides teaching function for all evaluating clinicians regarding payers and precertification requirements, teaching/consulting role to junior psychiatric triage staff.

Responsibilities and Standards

1. Facilitates inpatient admission for psychiatric and substance abuse referrals across four campuses 24/7/365.
2. Interviews the patient, family member or referring professional to obtain clinical and demographic data; following established admission procedure.
3. Gathers comprehensive and accurate information relevant to the need for inpatient admission according to established procedure.
4. Reviews EPIC records for patients being referred within MGB, reviewing clinical, medical and ED timelines to review patients full clinical presentation.
5. Triages urgent and emergent calls to appropriate level of care including referral of patients in crisis to emergency rooms when indicated.
6. Responds to preadmission inquiry promptly.
7. Interacts with patients, family member or referring professional in a courteous and professional manner.
8. With medically or psychiatrically complicated cases, reviews inquiry with Unit Nursing Supervisor or Doctor on Call or department manager.
9. Provides MGB wide bed search following established triage procedure.
10. Completes financial screening according to established procedure.
11. Enters patient information into EPIC completely and accurately.
12. Maintains confidentiality of information of the department and contributes to the effective operation of the department.
13. Completes admitting paperwork.
14. Interacts with departmental hospital staff in a professional and cooperative manner.

Qualifications

Education: B.A., B.S., or equivalency.

License: N/A

Skills: Demonstrated strong interviewing skills, clinical knowledge of psychiatric diagnoses and treatment, data entry, excellent interpersonal communication via telephone and in person with a high degree of comfort working with a psychiatric population. Must be able to handle sensitive information with discretion and good judgment, knowledge of computer terminal, EPIC and Microsoft Teams preferred.

Experience: Three to five years experience in mental health care setting and at least one year as psych triage assoc. I

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

115 Mill Street

Scheduled Weekly Hours

1

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

EEO Statement:

The McLean Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level.