PSS - Montello Manor - Lewiston, ME

First Atlantic Healthcare; South Portland (ME); On-site; USD 21,000 - 30,000; Full time

Job summary

Montello Manor and Montello Commons are seeking a compassionate Personal Support Specialist (PSS) to provide hands-on, resident-centered care for older adults and individuals with disabilities in a warm, community setting. You will deliver personal care, assist with ADLs/IADLs, and participate in a supportive clinical team focused on enhancing residents' quality of life and independence.

Training is available to advance to CRMA with a potential pay increase, and references/background checks are

Qualifications

• High school diploma or equivalent required.
• PSS certification preferred; training offered if not yet certified.
• Opportunity to train as CRMA for a pay increase.
• Experience with older adults and strong customer service orientation.
• Strong verbal communication and safety awareness expected.
• Background check required by Maine regulations.

Responsibilities

• Provide resident-centered personal care (ADLs/IADLs) per care plans.
• Assist with daily living activities, meals, laundry, housekeeping as needed.
• Collaborate with clinical team to maintain a safe, supportive environment.

Skills

Compassionate care

Resident-focused care

Communication skills

Team collaboration

Education

High School Diploma or equivalent

Job description

Join Montello Manor and Montello Commons and Make a Difference: Personal Support Specialist (PSS)

Are you compassionate, energetic, and ready to make a meaningful difference in the lives of our residents? Behind every thriving, person-centered assisted living community is a dedicated care team that treats residents like family. At Montello Manor and Montello Commons, we are currently seeking a caring Personal Support Specialist (PSS) to provide hands-on, resident-centered personal care and support for older adults and individuals with disabilities. Whether you are already certified or looking to start an exciting new path in healthcare, if you excel at building meaningful relationships and want to support a team dedicated to enhancing lives, we would love to have you on board!

About The Role

As a PSS at Montello Manor and Montello Commons, you will help create a caring environment as part of a clinical team, focusing on providing personal support to your residents in an assisted living environment. You will provide services related to a member’s physical requirements for assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) according to an authorized plan of care, which can vary depending on where and who you are working with. Getting to know your residents and brightening their days is one of the most rewarding parts of this job!

Key Responsibilities

• Personal Care: Providing excellent, resident-centered personal care, including hands‑on assistance with showering, bathing, dressing, toileting, and mobility.
• Daily Support Services: Helping with meal service, laundry, housekeeping, and other supportive tasks as assigned.
• Team Collaboration: Working with independence, flexibility, and good judgment as an integral part of our clinical team to maintain a safe, positive environment for all residents.

Qualifications & Requirements

• Education: High school diploma or equivalent.
• Certification: Personal Support Specialist (PSS) certification-or-, if you are not yet a PSS, we are happy to train you!
• Career Growth: We provide training to become a Certified Residential Medication Aide (CRMA), which allows you to receive an immediate pay increase.
• Experience & Values: Experience with, or a strong desire to spend your workday caring for people (especially older adults and/or those who are chronically ill), paired with a focus on high-level customer service.
• Core Skills: Ability to work with independence, flexibility, and good judgment, backed by strong verbal communication skills and a commitment to safety and positive customer relationships.
• Screening & Contingencies: All job offers are contingent upon receiving excellent references and passing the Maine State Background Check.