PSR/Medical Receptionist - Behavorial Health (Hybrid)

Summit Health Management; New Providence (NJ); Hybrid; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a PSR/Medical Receptionist for a hybrid role that balances in-office and remote work. This position involves greeting patients, managing appointments, and ensuring smooth office operations. The ideal candidate will possess excellent customer service and communication skills, with a strong emphasis on maintaining confidentiality and professionalism. Join a compassionate community dedicated to enhancing healthcare outcomes through innovative practices and integrated technology. If you are passionate about making a difference in healthcare, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Disability Insurance

Flexible Spending Account (FSA)

Qualifications

• Previous experience preferred with strong computer and communication skills.
• CPR certification within 30 days of hire.

Responsibilities

• Greeting patients, scheduling appointments, and maintaining confidentiality.
• Performing clerical duties including faxing, photocopying, and filing.

Skills

Customer Service

Communication Skills

Scheduling

Computer Skills

Education

High School diploma or GED

Associate degree

Job description

PSR/Medical Receptionist - Behavioral Health (Hybrid)

Apply now for the position of PSR/Medical Receptionist - Behavioral Health (Hybrid) in New Providence, NJ. This is a full-time, hybrid role requiring in-office presence three days a week and remote work two days a week. The work schedule includes various shifts, including evenings and mid-days.

About Our Company

We are a physician-led, patient-centric network dedicated to simplifying healthcare and enhancing connectivity. Our primary and multispecialty care providers serve millions through traditional, home-based, and virtual care via VillageMD, Village Medical, Summit Health, CityMD, and Starling Physicians. Joining us means becoming part of a compassionate community committed to improving healthcare outcomes through innovative, value-based care and integrated technology.

Job Responsibilities

1. Greeting patients and families, scheduling appointments, hospital admissions, and procedures.
2. Answering calls promptly, directing calls appropriately, and maintaining telephone etiquette.
3. Scheduling future appointments, tests, and referrals.
4. Maintaining communication resources such as on-call schedules and contact numbers.
5. Preparing charts for new patients and updating records.
6. Requesting and preparing medical records for physicians.
7. Reconciling encounters and monitoring supply inventory.
8. Performing clerical duties including faxing, photocopying, and filing.
9. Verifying patient information and maintaining confidentiality.
10. Completing necessary forms and respecting patient rights.
11. Establishing positive relationships with staff and protecting privacy.
12. Reporting issues to the Nurse Manager.

Additional Responsibilities

1. Knowledge of booking, scheduling, and insurance requirements.
2. Interacting with vendors and managing office supplies.
3. Training staff and maintaining scheduling systems.
4. Providing excellent customer service and communication skills.
5. Understanding fire safety and emergency procedures.

Physical and Educational Requirements

• High School diploma or GED required; associate degree preferred.
• CPR certification within 30 days of hire.
• Previous experience preferred, with strong computer and communication skills.
• Ability to travel to satellite offices as needed.

Our Commitment

We value our team members and offer comprehensive benefits including medical, dental, vision, life, disability, FSA, and 401(k).

Equal Opportunity Employment

We provide equal employment opportunities regardless of race, gender, age, disability, or other protected characteristics.

Safety Notice

We do not use chat rooms for job applications and will never request personal or financial information via informal platforms. Be cautious of scams. Interviews are conducted at our locations during normal business hours.