PSR/Medical Receptionist - Behavorial Health (Hybrid)

Summit Medical Group; New Providence (NJ); Hybrid; USD 40,000 - 65,000; Full time

Job summary

Ein innovatives Unternehmen im Gesundheitswesen sucht engagierte Mitarbeiter für eine spannende Vollzeitstelle in einem hybriden Arbeitsumfeld. In dieser Rolle sind Sie verantwortlich für die Begrüßung von Patienten, die Planung von Terminen und die Verwaltung medizinischer Unterlagen. Sie werden Teil eines Teams, das sich der Verbesserung der Gesundheitsversorgung widmet und dabei auf eine patientenzentrierte Betreuung setzt. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten und Organisationstalent verfügen, ist dies die perfekte Gelegenheit für Sie, in einem dynamischen Umfeld zu arbeiten und einen positiven Einfluss auf das Leben der Patienten zu haben.

Benefits

Medizinische Versicherung

Zahnversicherung

Lebensversicherung

Behinderungsschutz

401k-Pläne

FSA

Qualifications

• Erfahrung im Umgang mit Patienten und in der Terminplanung.
• Kenntnisse in der Verwaltung medizinischer Unterlagen und Datenverarbeitung.

Responsibilities

• Begrüßung von Patienten und Planung von Terminen.
• Verwaltung von medizinischen Unterlagen und Sicherstellung der Vertraulichkeit.
• Kommunikation mit Ärzten und Pflegepersonal zur Lösung von Problemen.

Skills

Kommunikationsfähigkeiten

Datenverarbeitung

Organisationsfähigkeiten

Kenntnisse in medizinischer Terminologie

Education

High School Diploma oder GED

Associate Degree

Tools

EHR-Systeme

Praxismanagementsysteme

Job description

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through VillageMD and our operating companies: Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community dedicated to improving health care for all. We innovate value-based care, leveraging integrated applications, population insights, and staffing expertise to ensure all patients access high-quality, connected care services that improve outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding applications from the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

This is a full-time, hybrid position: Monday - Friday, with 3 days in the office and 2 days remote. Flexibility in onsite availability is required, with shifts including:

• 1 evening closing shift: 12:30 pm - 9 pm
• 1 mid-day shift: 10:30 am - 7 pm
• Other shifts: 8:30 am - 5 pm

Essential Job Functions

• Greet patients and families, schedule appointments, hospital and ambulatory admissions/procedures, ensuring timely actions.
• Answer calls promptly, direct calls appropriately, take accurate messages, and demonstrate proper telephone etiquette.
• Schedule future appointments, tests, and referrals as ordered by physicians.
• Maintain communication resources such as on-call schedules and MD contact information.
• Prepare charts for new patients, ensuring all forms are correctly placed, and convert temporary records to permanent before day's end.
• Request and prepare medical records to provide physicians with all necessary information before visits.
• Reconcile encounters daily according to policy and guidelines.
• Monitor supply inventory and handle requisitions for supplies, forms, and equipment.
• Perform clerical duties: faxing, photocopying, filing, mailing.
• Update and verify patient information, maintaining confidentiality.
• Complete necessary forms accurately and respect patient rights and privacy.
• Establish positive relationships with physicians and nursing staff and communicate issues promptly to the Nurse Manager.

General Job Functions

• Book and schedule inpatient, outpatient, and special procedures.
• Arrange for specialty equipment/services and interact with vendors.
• Understand hospital documentation requirements and pre-admission testing data collection.
• Maintain knowledge of insurance, pre-certification, and scheduling systems.
• Provide training to staff, log surgical procedures, and manage scheduling adjustments.
• Exhibit customer service skills to alleviate patient anxiety and communicate effectively with peers.
• Handle repair orders, demonstrate good judgment in scheduling, and understand fire safety/emergency procedures.
• Perform other duties as required.

Physical Job Requirements

• Pushing, pulling, lifting, and moving objects, considering frequency and weight.
• Physical mobility, agility, dexterity, balance, and endurance for prolonged activities.

Education, Certification, Computer, and Training Requirements

• High School diploma or GED required; an Associate Degree is preferred.
• Heartsaver certification within 30 days of hire.
• Previous PSR and office experience preferred.
• Excellent communication, data entry, organizational skills, and knowledge of medical terminology preferred.
• Proficiency in computer use, EHR, Practice Management System, and departmental systems preferred.

Travel

Ability to commute to satellite offices as needed.

Our Commitment and Rewards

We value our team members and offer comprehensive benefits including Medical, Dental, Life, Disability, Vision, FSA, and 401k plans.

Equal Opportunity Employer & Safety Disclaimer

We provide equal employment opportunities and do not discriminate based on protected characteristics. We care about safety and do not solicit personal information through unsecure channels. Be cautious of scams; interviews are conducted at designated locations during business hours. For more info, visit https://www.consumer.ftc.gov/JobScams or https://www.ftccomplaintassistant.gov/.