PSR Generalist

CNS Healthcare; Southfield (MI); On-site; USD 21,958 - 25,830; Full time

Benefits offered by this job

Comprehensive medical insurance options

Employer-paid dental and vision insurance

Generous PTO starting at 18 days annually

Paid parental leave

Student loan forgiveness eligibility

Job summary

CNS Healthcare in Southfield, Michigan, is seeking a PSR Generalist to support adults with behavioral health challenges. The role includes providing rehabilitative services, job search assistance, and crisis intervention within the Clubhouse program. Candidates must have a high school diploma, effective communication skills, and a valid Michigan driver's license. Competitive hourly pay ranges from $15.94 to $18.75, along with comprehensive benefits including medical insurance and a generous PTO program.

Qualifications

• Ability to communicate effectively, professionally, and courteously.
• Basic understanding of principles of psychosocial rehabilitation.
• Valid Michigan Driver’s license and good driving record.

Responsibilities

• Provide direct rehabilitative and clinical services in a clubhouse setting.
• Help members with job search and resume writing assistance.
• Assist in community relations activities and provide transportation services.

Skills

Communication skills

Crisis intervention skills

Time management

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities.

The PSR Generalist serves as a member of the Clubhouse team. Clubhouse is a psychosocial program designed for rehabilitating adults diagnosed with a behavioral health challenge. Objectives of the program include job support, education, meaningful relationships, housing support, and an overall improved quality of life.

Compensation

The starting pay for this position is $15.94 - $18.75 hourly rate, and is based on non-discriminatory factors such as skills and experience.

What’s In It For You

As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We’ve shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Responsibilities

• Provide direct rehabilitative and clinical services to adult mental health individuals within a clubhouse setting in alignment with the International Standards for Clubhouse Programs.
• Create a vibrant and conducive psychosocial rehabilitative setting to achieve optimal opportunities in obtaining employment, building social skills, enhancing educational opportunities and continuing their recovery process.
• Assists with special projects as assigned
• Provides supportive, educational, and social recreational services
• Develops jobs and coordinates Transitional Employment Placements.
• Participates in community relations activities via local Chambers of Commerce
• Provides members with job coaching and job search assistance
• Assists members with resume writing
• Works side by side engaging members throughout the work ordered day
• Assists members with completing DHS and Secretary of State Paperwork
• SIP Coordination
• Provides onsite crisis intervention and case management.
• Participates and promotes departmental and agency quality improvement initiatives
• Participates in program in-service education and community education.
• Participates in activity planning and coordination.
• Completes case notes in the appropriate format and submit to HIS (medical records) within prescribed time limits.
• Provides transportation services to members.
• Utilize motivational interview strategies and a trauma-informed approach to engage with and provide service to individuals.
• Meet direct service productivity and documentation standards per agency and program expectations.
• Travel off-site as needed for various opportunities including meetings, conferences, activities, and events.
• Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
• Participate in and promote departmental and agency quality improvement initiatives.
• Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
• Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.
• Perform other related duties as assigned.

Qualifications

Required

• High school diploma or equivalent
• Basic understanding of principles of psychosocial rehabilitation.
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgment when handling matters of a sensitive or confidential nature
• Time management, problem solving, customer service, interpersonal, conflict resolution and crisis intervention skills
• Intermediate presentation, facilitation, collaboration and team working skills.
• Ability to be forward thinking and take initiative to accomplish goals and objectives of the department
• Ability to maintain professional boundaries
• Intermediate level experience with computers and Microsoft office products
• Ability to contribute to an inclusive environment that recognizes the value and contributions of all persons regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity, or disability
• Valid Michigan Driver’s license and good driving record.
• Transportation or automobile accessibility with current auto insurance.

Preferred

• Prior experience in working with adults with serious mental illness
• Basic understanding of Michigan Mental Health Code and Recipient Rights.
• Progress or completion of a college degree in a human/social services field of study
• Benefits training

About CNS Healthcare

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.

• CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.
• Visit our website to learn more about our mission, vision, and values!