PSH Housing & Retention Specialist - RLRA

El Programa Hispano; Gresham (OR); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Vacation & Sick Time Benefits

14 Paid Holidays

Health insurance (90% employer-paid)

401k with Employer Contribution

Voluntary Life Insurance

Retirement plan

Flexible Spending Account

Employee Assistance Program

Group Life Insurance

Wellness Days

Growth opportunities

Community service opportunities

Job summary

El Programa Hispano Católico (EPHC) is hiring a PSH Housing & Retention Specialist to support adults in securing and retaining Permanent Supportive Housing through RLRA vouchers and collaboration with Home Forward.

The role emphasizes culturally specific services, case coordination, and partnership with local agencies to reduce homelessness while maintaining accurate documentation and strong community ties.

Qualifications

• Must be bilingual (Spanish/English) and bi-culturally competent.
• Excellent communication skills, both verbally and in writing in Spanish and English.
• Bachelor’s degree or equivalent experience preferred.
• Experience with homeless Latinx/Hispanic and other BIPOC communities.
• Intermediate proficiency in Microsoft Office; data entry experience.
• Judgment and discretion with confidential matters.
• Organizational and priority-management skills; proactive and reliable.
• Willingness to learn new skills and take on responsibilities.
• Strong analytical and strategic problem-solving abilities.
• Ability to work in a team or independently in a fast-paced environment.

Responsibilities

• Provide housing placement and retention support services to adults referred through the adult system coordinated access case conferencing process.
• Develop individualized housing plans and identify supportive services to promote housing stability.
• Assist adults with completing housing applications and other required paperwork.
• Build and maintain relationships with resident services staff, property managers, and management companies.
• Provide ongoing support including rent payments and connection to needed services.
• Maintain accurate documentation of all participant interactions and services.
• Attend weekly case meetings to review progress and coordinate with team members.
• Participate in trainings and meetings to maintain current knowledge on housing and homelessness issues.
• Adhere to agency policies and perform other duties as assigned.

Skills

Bilingual (Spanish/English)

Communication skills

Microsoft Office

Data entry

Analytical skills

Problem-solving

Team collaboration

Prioritization

Proactive

Willingness to learn

Education

Bachelor’s degree or equivalent experience

Tools

Driver's license

Job description

Become A Part of the El Programa Hispano Catòlico Team

El Programa Hispano Católico (EPHC) is an organization that supports individuals in reaching their fullest potential. For nearly 40 years, our mission has been to advance racial equity and social justice through the power of our Latine roots, culture, and community. This mission, which is at the heart of everything we do, has allowed us to respond to local needs by addressing the social determinants of health. We achieve this through our program areas: Housing, Economic Sustainability, Education, Community Wellness, and DV/SA Prevention and Intervention. Today, EPHC serves more than 30,000 people annually and employs over 100 staff members, the majority of whom are bilingual, and over 93% are bicultural.

Although EPHC is affiliated with the Catholic Charities Network, candidates or participants do not need to be Catholic to work with us or receive services. Across our programs and services, staff of all faiths-or none-work within our framework of respect for our mission, the dignity of the human person, and the common good.

To learn more about EPHC, visit our website at https://elprograma.org/

Benefits

• Vacation & Sick Time Benefits
• 14 Paid Holidays
• 90% employer-paid health insurance with buy-up options
• 401k with Employer Contribution
• Voluntary Life Insurance
• Access to our Retirement plan
• Flexible Spending Account
• Employee Assistance Program
• Group Life Insurance
• Bonus Wellness Days
• Continuous Growth and Development Opportunities
• Opportunities to serve your community and make a positive impact

About The Role

The PSH Housing & Retention Specialist will support a minimum of 15 adults seeking culturally specific services with connection to Regional Long-Term Rent Assistance (RLRA) housing vouchers through Home Forward. This role requires collaboration with Home Forward, the Homeless Services Department, and property managers and landlords to support the housing search and placement of adults into Permanent Supportive Housing. The PSH Housing and Retention Specialist will also provide ongoing retention support services to prevent homelessness and ensure housing stability.

Principle Duties & Responsibilities

• Provide housing placement and retention support services to adults referred through the adult system coordinated access case conferencing process.
• Work with adults to develop individualized housing plans and identify supportive services to promote housing stability.
• Assist adults with completing housing applications and other required paperwork.
• Build and maintain collaborative relationships with resident services staff, property managers, and management companies.
• Provide ongoing support to adults, including assisting with rent payments and connecting them with necessary services.
• Maintain accurate and up-to-date documentation of all participant interactions and services provided.
• Attend weekly case meetings to review case files, discuss progress and challenges, and coordinate services with other team members.
• Attend and participate in trainings, meetings, and other professional development opportunities as required to maintain current knowledge and skills related to housing and homelessness issues.
• Adherence to El Programa Hispano Católico policies and procedures.
• Perform other duties as assigned.

Qualifications & Requirements

• Must be bilingual (Spanish/English) and bi-culturally competent.
• Excellent communication skills, both verbally and in writing in Spanish and English.
• Bachelor’s degree or equivalent experience preferred.
• Experience and knowledge working with a broad range of issues affecting homeless Latinx/ Hispanic and other BIPOC communities (Black, Indigenous, or People of Color).
• Intermediate proficiency in all programs of Microsoft Office; experience with data entry.
• Demonstrate judgment and discretion in dealing with confidential matters.
• Must be able to organize and prioritize work, be proactive, take initiative, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner.
• Willingness to learn new skills and take on new responsibilities.
• Strong analytical and strategic problem-solving skills.
• Ability to work well in team setting, as well as independently; be flexible and adapt well to different dynamics in a fast-paced work environment.
• Ability to support organizational and program specific mission and goals.
• Ability to lift 40 pounds.
• Access to a reliable motor vehicle. Must have driver’s license, ability to obtain automobile insurance at levels required by agency (100/300/100).
• Satisfactory results from civil, criminal and motor vehicle background check required.

Compensation: $25.00-$27.00 per hour. Compensation is commensurate with skills and experience.

Location & Typical Working Conditions: EPHC strives to provide a balanced work-life schedule through our innovative 4-day workweek. We believe in maximizing productivity and employee well-being by providing an extra day each week for you to recharge and enjoy personal pursuits if you successfully complete your work in that timeframe.

Most of the work performed by this position can be accomplished in a hybrid/remote work environment, though frequent in-person meetings will be required and there are times that work requires in person, onsite activities. On-site work is located at EPHC’s office in Gresham, OR and meeting participants as needed in the Metropolitan Portland area. Job duties may require occasional travel, and evening and weekend work depending on project deadlines.

EPHC IS AN EQUAL OPPORTUNITY EMPLOYER

El Programa Hispano Catolico is proud to be an Equal Opportunity Employer. EPHC does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state or federal law.