PSA Service Sales Representative 2

YDU JC Air Cond & Ref Inc.- Dubai; South Bend (IN); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

Vacation, holidays and sick time (15+1

Benefits package from day one

Collaborative team environment

Zero Harm safety policy

On-the-job and cross-training

Competitive benefits package

Job summary

Johnson Controls in the United States is seeking a PSA Service Sales Representative to drive service agreement sales within the commercial building systems market. You will build trusted customer relationships, understand service needs, develop proposals, and close business that supports customer outcomes and sales plans.

The role requires five years of B2B sales experience, selling a service or technical product, and strong communication skills.

Qualifications

• Degree or equivalent work experience (5 years).
• Minimum of 5 years of B2B sales experience.
• Experience selling a service, intangible, or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction and meet quota-based performance expectations.
• Professional communication, interpersonal, and time management skills.
• Proficiency with personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate and collaborate effectively with others.
• Nice to have a Bachelor’s degree in a technical or business discipline.
• Experience in the commercial building systems or related industry.
• Salesforce proficiency.

Responsibilities

• Promote and sell service agreements for commercial building systems.
• Establish contact with prospects and qualify potential buyers of service contracts.
• Build positive ongoing relationships with customers and understand their needs.
• Create and execute sales strategies aligning offerings with customer requirements.
• Close sales to meet sales plan objectives and maintain a proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Maintain records of sales activity and expenses.
• Submit sales reports in a timely manner.
• Support the service department by generating leads for service or upgrades.

Skills

B2B sales

Solution selling

Prospecting

Closing deals

Quota attainment

Professional communication

Time management

Team collaboration

Microsoft Windows

Oracle systems

Education

Bachelor’s degree or equivalent

Tools

Salesforce proficiency

Oracle systems

Job description

About Us

Johnson Controls, a global leader in thermal management, mission- critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

PSA Service Sales Representative

Johnson Controls supports smart, healthy, and sustainable buildings, helping customers protect people, property, and operations. In this role, you will help commercial customers maintain critical building systems by selling service agreements for fire alarm, suppression, sprinkler, security, sound, communication, and inspection services.

Role Overview

The Service Sales Representative is responsible for driving service agreement sales within the commercial building systems market. Success in this position comes from building trusted customer relationships, understanding service needs, developing accurate proposals, and closing business that supports both customer outcomes and sales plan objectives.

Key Responsibilities

• Promote and sell service agreements for commercial building systems, including fire alarm, suppression, sprinkler, security, sound, communication, and inspections.
• Establish contact with prospects and qualify potential buyers of service contracts through scheduled sales calls, lead follow-up, and targeted marketing strategies.
• Build positive ongoing relationships with customers and develop a clear understanding of their needs and service priorities.
• Create and execute sales strategies that align Johnson Controls service offerings with customer requirements.
• Close sufficient sales to meet sales plan objectives and maintain an active proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Maintain accurate records of sales activity, correspondence, competitive activity, and expenses.
• Submit required sales reports in an accurate and timely manner.
• Support the service department by generating leads for service or equipment/device upgrades.

Qualifications

• Degree or equivalent work experience (5 years).
• Minimum of 5 years of B2B sales experience.
• Experience selling a service, intangible, or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction and meet quota-based performance expectations.
• Professional communication, interpersonal, and time management skills.
• Proficiency with personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate and collaborate effectively with others.

Nice to Have

• Bachelor’s degree in a technical or business discipline.
• Experience in the commercial building systems or related industry.
• Salesforce proficiency.

How You Will Do It

Approach every opportunity with accountability, integrity, and a focus on safety and customer trust. Stay close to the work by listening carefully, conducting thorough building surveys, and translating customer needs into practical service solutions. Use disciplined prospecting, consistent follow-up, and clear communication to move opportunities through the sales cycle. Work as one team with service and internal partners to remove obstacles and support long-term customer relationships. Look for ways to improve every day by keeping pipeline data current, strengthening proposals, and learning from customer feedback. Manage your time well in a matrix environment where performance is measured by quota attainment and sales execution.

Why Join Us

HIRING SALARY RANGE: $44,500 - $66,850 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis.

• Competitive salary.
• Paid vacation, holidays, and sick time, including 15 days of vacation in the first year.
• Comprehensive benefits package including 401K, medical, dental, and vision care, available day one.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• On-the-job and cross-training opportunities.
• This position includes a competitive benefits package.

The posted salary range reflects the target compensation for this role.

However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

Additional Information

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.