PS Medical Assistant I

University of Utah; Lehi (UT); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Life insurance

Short- and long-term disability

Employee discounts

Job summary

University of Utah Health seeks a Medical Assistant to join our ambulatory clinical care team. You will support licensed staff, scribe patient encounters, and assist with clerical tasks to ensure efficient patient flow.

The role includes preparing patients for exams, recording vitals, assisting with procedures, and maintaining accurate charting in the electronic health records system. Training and CPR are required.

Qualifications

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system and obtained within 30 days of hire.
• Either EMT coursework completion; or 1 year of Medical Assistant experience; or a Medical Assisting education program; or a MA certification program.

Responsibilities

• Act as a medical scribe and assist with clerical duties related to medical documentation.
• Prepare patients for examinations and record vital signs per clinic procedures.
• Support licensed staff and assist with procedures, treatments and interactions with patients.
• Maintain and document accurate patient history and ensure proper charting in the electronic health records system.
• Assist with routine clerical functions such as filing, chart retrieval, and lab processes.
• Attend mandatory education including infection prevention, CPR and safety procedures.

Skills

Medical terminology

Scribe duties

Communication skills

Education

EMT course

Medical Assisting program

University Hospital Medical Assistant certification program

Job description

Availability Monday – Friday, 7:00 am – 6:00 pm. Full-time, 40 hours per week. Regular and punctual attendance is required.

Location

Intermountain Primary Children’s Hospital – Miller Campus, 2250 N. Miller Campus Drive, Lehi, UT 84043. May also be required to work scheduled shifts at Intermountain Riverton Hospital – Primary Children’s Wing, 3741 W. 12600 S., Riverton, UT 84056.

Job Summary

The Department of Pediatrics at the University of Utah School of Medicine seeks medical assistants to join our ambulatory clinical care operation. The group includes 12 pediatric subspecialty divisions and service lines. The Medical Assistant provides assistive care to patients, facilitates the efficient delivery of patient care, supports the professional role of licensed staff, and provides support and assistance as directed by licensed staff in rendering basic healthcare to patients and assists with scribing and clerical functions as a multi‑skilled auxiliary worker.

Benefits

• Variety of elective insurance coverage, including life insurance, short‑and long‑term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel.

Clinical Functions

• Act as a medical scribe to assigned providers: recording a provider’s interactions with patients, assisting with clerical duties related to medical documentation, filling out paperwork, summaries and letters, taking notes during patient visits and documenting them in the electronic health records system. Using a team approach to work effectively with multiple providers and communicating with patients professionally.
• Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure, respiratory rate, pulse oximetry, height/weight, and responses to standardized medical history questions.
• Recognize and appropriately respond to emergency situations.
• Reports all observed patient concerns and changes in condition to a licensed staff member.
• Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab tests as identified by department and reports results to the appropriate personnel.
• Performs additional skills such as suture removal, injections (IM, Subq and intra‑dermal), EKG, and allergy skin testing.
• Acts as a chaperone for health care providers during patient examination as requested. Assists provider with procedures, treatments and interventions.
• Monitors and cleans assigned patient examination rooms, unit areas and unit equipment. Restock set levels of medical supplies. Reports outdated supplies and necessary equipment repairs.
• Under the direction of licensed staff schedules appointments, procedures, and diagnostic tests.
• Assists in routine clerical functions such as filing of medical information in patient’s records, locating and compiling department charts, obtaining medical records from other providers/offices.
• Attends and completes mandatory education including infection prevention and control, safety, CPR, equipment usage and procedures according to hospital and department policies.
• May assist with patient and family education by providing educational material and general health information to patients and family members.
• May assist with transportation of patients to ancillary departments or inpatient units as directed by licensed staff.
• May perform other duties based on department assigned.

Care Coordination and Office Functions

• Schedule, coordinate and monitor appointments, inpatient/outpatient admissions, tests and treatments/procedures.
• Maintain medical records and other information. Accurately document patient history, physical and vital information into the medical record.
• Maintain inventory of medications or supplies used to treat patients.
• Conduct pre‑authorizations in accordance with third party insurer requirements.
• Effectively use computer applications as needed in the office setting.
• Effective communications skills on the phone, in writing and via email.

Working Conditions and Physical Demands

This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients.

The above job description reflects the general physical and mental demands and environmental conditions required to perform the essential functions for this position. Nothing in this job description restricts management’s right to assign or reassign duties to this job at any time. The University of Utah Health complies with the Americans with Disabilities Act, as amended and Sections 503 & 504 of the Rehabilitation Act, and extends reasonable accommodations to qualified applicants or employees with disabilities. A qualified applicant must be able to perform the essential functions of the job, with or without a reasonable accommodation.

Minimum Qualifications

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
• Verifiable completion of one of the following: State approved EMT course; or One (1) year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting; or Medical Assisting education program; or University Hospital Medical Assistant certification program.

Preferences

• Completion of an accredited Medical Assisting Program or equivalent (EMT).

Applicants will be screened according to preferences.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the University of Utah Non‑Discrimination page.