PRS Intervention Supervisor - Global Refuge

Globalrefuge; San Antonio (TX); On-site; USD 70,000 - 92,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Parental leave

Retirement match

Job summary

Global Refuge, a nonprofit serving newcomers, is seeking a PRS Intervention Supervisor to provide clinical supervision to intensive case management staff working with unaccompanied children released from federal custody. Reporting to the Associate Director for Clinical Oversight, you will oversee service quality and coordination.

The role requires a Master's in social work or related field, CBT certification, independent licensure (LCSW/LCPC), and at least three years of clinical supervision

Qualifications

• Master's degree in social work or related field with clinical experience.
• CBT certification; trauma-focused CBT preferred.
• LCSW, LCPC, or equivalent independent clinical licensure required.
• Minimum 3 years of postgraduate direct supervision experience.

Responsibilities

• Provide ongoing supervision of intensive case management staff.
• Ensure compliance with policies and procedures for case management.
• Document thoroughly per Global Refuge guidelines.
• Offer clinical supervision and consultation for difficult cases.
• Coordinate services for unaccompanied children released from federal custody.
• Travel within assigned region as needed.
• Support staff with program compliance and quality improvement.

Skills

Spanish language fluency

Analytical thinking

Education

Master's degree in social work or related behavioral science

CBT certification

LCSW/LCPC licensure

3+ years supervisory experience

Job description

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Associate Director for Clinical Oversight, the PRS Intervention Supervisor will provide clinical supervision to intensive case management staff. The PRS Intervention Supervisor will ensure quality service provision and coordination of services to unaccompanied children released from federal custody. S/he ensure clinical oversight and support to staff to ensure the implementation of high-quality intensive intervention case management services.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, vision available the first day of employment,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

Responsibilities/Duties

• Perform ongoing supervision of intensive case management activities. Ensuring staff are providing services in compliance with Global Refuge and ORR policies and procedures for intensive case management.
• Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures.
• Utilize social work best practices for thorough assessments of child's progress and services provided.
• Participate in ongoing supervision and conduct clinical supervision of assigned Case Managers.
• Inform supervisor about trends, challenges, and successes in working with the population.
• Provides support and clinical consultation for difficult cases with case management staff and provides direction to ensure compliance with program requirements.
• Travel by car or public transportation within an assigned region or, in emergent circumstances, occasionally outside that assigned region.
• Oversee quality documentation submission by staff, in compliance with Global Refuge policies and procedures.
• Participate in Global Refuge trainings on cultural competence, service provision, and Global Refuge policies and procedures.
• Other duties as assigned.

Education/Experience

• Master's degree in social work, psychology or other relevant behavioral science in which clinical experience is a program requirement, plus at least three years of postgraduate direct service experience.
• Certification in CBT required, Trauma focused CBT preferred.
• LCSW, LCPC, or equivalent independent clinical licensure required
• At least three years of experience providing administrative supervision and clinical supervision to case managers.
• Experience working with diverse client populations, particularly immigrants and refugees
• Licensed to provide clinical supervision.
• Strong analytical and problem‑solving skills.

Special Position Requirements

• Must be willing and able to clear a criminal background check for the past 7 years.
• Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated as required.
• Must obtain a negative TB Test yearly.
• Must be willing and able to obtain FBI fingerprint check every 5 years.
• Spanish language fluency required.
• Must have valid driver's license and MVA check free of major infractions for the last 7 years.
• Ability to travel to home visits and other service agencies to serve the client, either by own vehicle or by public transportation (train, plane, etc.).
• Availability of a vehicle that meeting safety and mechanical requirements for travel within an assigned radius.
• Up to 50% travel required.
• Must comply with an enhanced background check post-hire.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.