HS/PRS Case Manager - Global Refuge (Bilingual)

Global Refuge; Raleigh (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision available from day one

20 days of vacation and 12 days of sick leave

12 weeks of fully paid parental leave

Job summary

A nonprofit organization focused on supporting immigrants is seeking an HS/PRS Case Manager in Raleigh, NC, to provide case management and supportive services to unaccompanied immigrant children. The ideal candidate has a Bachelor's degree in Social Work, crisis intervention skills, and fluency in Spanish, with at least one year of related experience. Competitive benefits include comprehensive health coverage, generous paid time off, and parental leave.

Qualifications

• 1+ year of experience with child welfare programs.
• Knowledge of community resources and ability to connect families to services.
• Experience working with refugee or immigrant children preferred.
• Excellent clinical and crisis intervention skills.
• Excellent verbal and written communication skills.
• Critical assessment and analysis skills.
• Proficiency in Microsoft Office applications.
• Ability to travel up to 70%.
• Fluency in Spanish required.
• Knowledge of and experience working with refugee or immigrant children preferred.

Responsibilities

• Conduct home visits and assess safety of child's placement.
• Ongoing case management and referrals for child’s needs.
• Crisis intervention services and documentation.
• Submit thorough documentation in line with Global Refuge policies.
• Utilize social work best practices for thorough assessments of progress and services.
• Maintain regular communication with the supervisor about child's safety and well-being.
• Participate in supervision.
• Other duties as assigned.

Skills

Crisis intervention skills

Communication skills

Assessment and analysis skills

Fluency in Spanish

Microsoft Office

Education

Bachelor's degree in Social Work or relevant field

Equivalent experience

Tools

Microsoft Office applications

Job description

HS/PRS Case Manager - Global Refuge

Reporting to the Regional Supervisor, the HS/PRS Case Manager will provide case management and supportive services to unaccompanied immigrant children released from federal custody.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Responsibilities

• Conduct home visits and phone contacts with the dual purpose of assessing the safety and appropriateness of the child's placement with their caregiver (sponsor) and connecting the child to services in the community to address risk factors.
• Ongoing case management with a focus on screening and making appropriate referrals to address child's needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, and child enrichment activities.
• Provide crisis intervention services directly, as needed, or connect the family to services to ensure the minor's safety and well-being in a crisis situation.
• Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures.
• Utilize social work best practices for thorough assessments of the child's progress and services provided.
• Maintain regular and timely communication with the supervisor around any issues concerning the child's safety, stability, or well-being in the placement.
• Participate in ongoing supervision.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Social Work, or other relevant degree or equivalent experience.
• At least 1 year of experience with child welfare programs.
• Knowledge of community resources and ability to connect families to community services.
• Excellent clinical and crisis intervention skills.
• Excellent verbal and written communication skills.
• Critical assessment and analysis skills.
• Proficiency in Microsoft Office applications.
• Ability to travel up to 70%.
• Fluency in Spanish required.
• Knowledge of and experience working with refugee or immigrant children preferred.
• Cross-cultural or international experience preferred.

Special Position Requirements

• A valid driver's license required.
• Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.
• Must comply with an enhanced background check post-hire.

Benefits

• Medical, dental, vision available the first day of employment.
• Generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays.
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave.
• Company 403(b) contribution of 3%, an additional 7% match which vests immediately.

Candidates can be based in: Florida (Miami), Georgia, Tennessee, Alabama, North Carolina, or South Carolina.

Equal Opportunity Statement

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939.