PRP Community Living Caseworker

Volunteers of America Chesapeake and Carolinas; Jessup (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Volunteers of America Chesapeake and Carolinas seeks a Community Living Counselor to provide community-based support services under the Core Service Agency framework. You will manage a caseload and help adults achieve rehabilitation and recovery goals through individualized planning.

You will conduct visits to homes, workplaces, and other settings, coordinate referrals, and document all activities in accordance with agency standards.

Qualifications

• High School or GED with 2 years of college or 3 years in a relevant field.
• Experience in human services preferred.
• Ability to work in multicultural community.
• Strong written and verbal communication skills.
• Experience with Microsoft Word, Excel, PowerPoint and Outlook is expected.

Responsibilities

• Manage a caseload of approximately 40 adults.
• Assist in developing interpersonal and community coping skills.
• Develop relapse and symptom management strategies and plans.
• Coordinate referrals and document activities per agency standards.
• Travel to consumer job sites, homes, and other settings; transport when needed.

Skills

Organizational skills

Communication skills

Multitasking

Self-motivation

Independent work

Education

High School or GED + 2 years college

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

JOB SUMMARY:The PRP Community Living Counselor is responsible for conducting community support activities in accordance with VOA Chesapeake’s operation as a Core Service Agency. In this role, the Community Living Counselor provides consumer services that are essential for assisting the consumer in the achievement of rehabilitation and recovery goals as defined in the consumer’s Individualized Service Plan. Approximately 90% of the time, the Community Living Counselor will be engaged in activities out in the community and/or the consumers’ natural setting.RESPONSIBILITIES:Manage a caseload of approximately 40 adultsAssist the consumer in the development of interpersonal and community coping skills.Assist the consumer in the development of relapse and symptom management strategies and plans.Participate in the preparation of the Individualized Service Plan with specific, measurable, behavioral objectives, and action plans.Provide and coordinate referrals to make sure that the consumer receives the requested assistance.Conducts visits to the consumer’s job site, home, hospital room and other natural settings.Transport consumers in personal vehicle as neededTransport or coordinate transportation for consumers as neededAdheres to Volunteers of America Chesapeake’s documentation requirementsDocuments all billable activities IAW MHRS/VOAC StandardsMeet weekly with the Treatment Team to discuss programmatic issues.Turn in billing/Progress notes weeklyEstablish and maintain a community resources and referral index.Provide crisis intervention to consumers as necessary.Perform duties as outlined in Program’s Operation Manual.Perform duties as assigned.Meet assigned weekly/monthly productivity requirements (400 units per monthPHYSICAL REQUIREMENTSThe physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.Operating office equipment requiring continuous or repetitive hand/arm movements.The ability to remain in a sitting position for extended periods of time.Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.EFFECT ON END RESULT:Improve or increased stability in the consumer’s level of functioning.Insures that each consumer’s individualized needs are met.Insures that all documentation pertaining to consumer services is completed in compliance with agency policies and funding source requirements.Presents a positive image to the residents and public.Ensure compliance with contractual obligations.REQUIREMENTS:High School or GED required with 2 year of study at an institution of higher education or 3 years’ experience in a relevant human services field.A minimum requirement of at least 1 year of related human service activities/experienceExperience working in a community based and multicultural setting is preferred.Ability to develop an effective working relationship with the consumer population.The ability to be a self-started and work independently with limited supervision at timesSelf-motivated with the ability to motivate others.Ability to relate to individuals making significant life decisions.The ability to multitasks and handle a non-traditional work environment.Possess strong organizational skills, and have strong oral and written communication skillsExperience with Microsoft Word, Excel, Power-point, Outlook Email, and other systems i.e. electronic time punches, electronic medical records etc.Valid Driver’s licenseCPR/First Aid Certification must be acquired and maintained once employedBilingual in any language a plus.