Provider Technology and EPIC Training Manager, Information Technology, Full-Time, Variable Shift

Marin General Hospital dba MarinHealth Medical Center; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

MarinHealth Medical Center seeks a Program Manager to lead the Epic end-user training program, combining Epic Principal Trainer expertise with people leadership and instructional design. You will drive adoption, workflow alignment, and training governance for physicians, APPs, and staff to ensure safe and efficient use of Epic in patient care.

The role requires strong leadership, extensive Epic training experience, and the ability to scale programs across complex clinical environments while

Qualifications

• Bachelor’s degree in healthcare, education, informatics, information systems, or related field required; Master’s preferred.
• 5+ years of Epic end-user training experience, including provider training.
• 3+ years of leadership or program management experience in a healthcare setting.
• Experience managing enterprise-level training programs and cross-functional stakeholders.

Responsibilities

• Lead Epic end-user training program and ensure adoption aligned with clinical workflows.
• Oversee training resources and standards for providers and APPs.
• Collaborate with cross-functional teams to improve training efficiency and effectiveness.

Skills

Epic training

Leadership

Program management

Instructional design

Training analytics

Communication

Education

Bachelor's degree in healthcare/related field

Master's preferred

Tools

LMS

Job description

Job Description Summary

The Provider Technology and Epic Training Program Manager is responsible for the strategic leadership, management, and continuous improvement of MarinHealth’s Epic end-user training program. This role combines Epic Principal Trainer expertise with people leadership, program governance, and instructional design to ensure physicians, advanced practice providers (APPs), and staff are prepared to safely, efficiently, and consistently use Epic in support of patient care. Serving as the accountable owner of Epic training at MarinHealth, this role oversees training resources and standards, while leading training programs for providers and APPs to drive effective system adoption, workflow efficiency, and alignment with clinical workflows, policies, and patient care standards.

Job Requirements, Prerequisites and Essential Functions

• Bachelor’s degree in healthcare, education, informatics, information systems, or related field required; Master’s preferred
• 5+ years of Epic end-user training experience, including provider (physician/APP) training
• 3+ years of leadership or program management experience in a healthcare setting
• Experience managing enterprise-level training programs and cross‑functional stakeholders
• Epic Principal Trainer certification or ability to obtain within required timeframe
• Strong knowledge of inpatient and/or ambulatory clinical workflows
• Demonstrated experience training clinical staff on Epic workflows and system adoption
• Leadership & program management experience supervising, coaching, and developing staff
• Ability to lead and scale training programs, manage priorities, and ensure coverage
• Instructional design knowledge of adult learning principles and instructional design methodologies
• Experience delivering instructor‑led, virtual, and blended learning programs
• Familiarity with learning management systems and training analytics
• Strong communication, facilitation, and presentation skills
• Effective organizational and program management skills
• Collaborative leadership style aligned with MarinHealth C.A.R.E.S. standards
• Ability to operate in complex, fast‑paced clinical environments

Preferred Qualifications

• Multiple Epic certifications
• Experience supporting Epic go‑lives, upgrades, or optimization initiatives
• Experience with physician and APP training programs
• Background in clinical operations, informatics, or education
• Project or change management certification (e.g., PMP, Prosci)

Accommodation

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415‑925‑7040 or email [e-mail].

C.A.R.E.S. Standards

MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust‑based environment for patients and colleagues.

Health & Immunizations

To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID‑19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.