Provider Relations Specialist - Hybrid (Latham, NY)

Elevance Health, Inc.; Town of Colonie (NY); Hybrid; USD 60,816 - 104,256; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Job summary

A health services company is seeking a Provider Relationship Account Consultant to develop relationships with providers and ensure effective communication. This role requires a bachelor's degree and customer service experience in healthcare. Ideal candidates will work in a hybrid format, spending some days in the office in Latham, NY, and will be responsible for training providers and resolving issues. A competitive salary range of $60,816 to $104,256 is offered, along with a comprehensive benefits package.

Qualifications

• Requires a bachelor's degree and a minimum of 2 years of customer service experience.
• Must have at least 1 year of experience in a healthcare or provider environment.

Responsibilities

• Develops and maintains positive provider relationships.
• Collaborates with internal partners to triage issues.
• Researches and coordinates resolution to provider issues.
• Conducts provider training including material distribution.

Skills

Provider customer service experience

Strong communication skills

Working knowledge of Microsoft Excel

Experience with claims/provider systems

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Facets

WGS

SPS

Job description

A health services company is seeking a Provider Relationship Account Consultant to develop relationships with providers and ensure effective communication. This role requires a bachelor's degree and customer service experience in healthcare. Ideal candidates will work in a hybrid format, spending some days in the office in Latham, NY, and will be responsible for training providers and resolving issues. A competitive salary range of $60,816 to $104,256 is offered, along with a comprehensive benefits package.