Provider Relations Specialist — Fast-Paced Support

MedRisk LLC; California (MO); On-site; USD 23,000 - 26,000; Full time

Job summary

MedRisk LLC is seeking a Provider Relations specialist to respond to provider inquiries via phone, email, or fax in a fast-paced environment in CA, US. You will log interactions and maintain accuracy in a cost-containment software system.

The role requires 1–3 years in customer service, strong typing (40 WPM+) and 10-key entries, plus proficiency in MS Word/Excel and excellent communication skills. High school diploma or equivalent is required.

Qualifications

• 1–3 years in a call center or customer service.
• Ability to work in a high call volume environment with productivity standards.
• Clarify inquiries by researching, locating, and providing information.
• Experience with billing history review.

Responsibilities

• Answer phone calls and respond to provider inquiries.
• Handle provider email and fax inquiries as assigned.
• Log all provider interactions in the tracking system.
• Maintain professional and courteous contact with providers.
• Meet productivity standards and punctual attendance.

Skills

Touch typing

40 WPM

10-key entry

MS Word

MS Excel

Phone skills

Verbal communication

Data entry

Attention to detail

Customer focus

Customer service

Education

High School diploma

Tools

MS Word

MS Excel

Job description

MedRisk LLC is seeking a Provider Relations specialist to respond to provider inquiries via phone, email, or fax in a fast-paced environment in CA, US. You will log interactions and maintain accuracy in a cost-containment software system.

The role requires 1–3 years in customer service, strong typing (40 WPM+) and 10-key entries, plus proficiency in MS Word/Excel and excellent communication skills. High school diploma or equivalent is required.