Provider Relations & Onboarding Specialist

SERCO OF TEXAS INC - WEST CENTRAL TEXAS; Abilene (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

SERCO OF TEXAS INC - WEST CENTRAL TEXAS is hiring a Provider Support Specialist in Abilene, TX. The role involves assisting Child Care Providers and ensuring compliance with Early Learning programs. The ideal candidate possesses customer service skills and preferably an Associate Degree, with the ability to converse in English and Spanish. Responsibilities include maintaining provider agreements, responding to inquiries, and conducting site visits. The position requires a valid Texas Driver’s License, and reliable transportation is mandatory.

Qualifications

• Must have three years of customer service experience.
• Bilingual skills in English and Spanish are preferred.
• Requires a valid Texas Driver’s License.

Responsibilities

• Establish, update, and renew provider agreements.
• Respond to provider concerns and questions in a timely manner.
• Conduct annual provider visits.

Skills

Customer service skills

Bilingual (English/Spanish)

Education

High school diploma or GED certificate

Associate Degree preferred

Job description

SERCO OF TEXAS INC - WEST CENTRAL TEXAS is hiring a Provider Support Specialist in Abilene, TX. The role involves assisting Child Care Providers and ensuring compliance with Early Learning programs. The ideal candidate possesses customer service skills and preferably an Associate Degree, with the ability to converse in English and Spanish. Responsibilities include maintaining provider agreements, responding to inquiries, and conducting site visits. The position requires a valid Texas Driver’s License, and reliable transportation is mandatory.